Customer Analytics & Geo Insights Specialist

Accenture Federal Services

Washington (District of Columbia)

On-site

USD 67,000 - 145,000

Full time

14 days+

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Benefits offered by this job

Certifications

Industry training

Hands-on experience

Job summary

Accenture Federal Services is seeking a data analytics professional to interpret user interactions and transform raw data into meaningful insights across digital platforms. You will develop robust reporting systems and leverage geospatial analytics to uncover regional trends, guiding personalized experiences and better decision-making.

You will work with Google Analytics, Qualtrics, Medallia and similar platforms to audit tracking and ensure precise data collection.

Qualifications

Ability to analyze complex data sets and create clear, actionable reports.
Experience in geospatial data analytics and location-based insights.
Proficiency with Google Analytics reporting and related platforms.
Experience with Qualtrics, Medallia or similar CX analytics tools.

Responsibilities

Develop and maintain robust reporting systems for customer behaviors across digital platforms.
Leverage geospatial analytics to identify regional trends and inform strategies.
Audit tracking patterns and ensure accurate data collection across touchpoints.
Translate analytics into strategic recommendations for product and design teams.