Customer Advocate

KIA of Old Saybrook; New London (CT); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the motor vehicle industry is seeking a Customer Advocate to enhance client relationships and guide them through the vehicle selection process. The role involves demonstrating vehicles, explaining product benefits, and collaborating with the sales team. Ideal candidates will possess strong communication skills and a motivated personality to achieve sales goals. Join a dynamic team dedicated to providing exceptional service and value to the community.

Benefits

Weekly Bonuses

Medical insurance options

Paid vacation time

401k

Qualifications

• Strong written and verbal communication skills.
• Outgoing personality capable of establishing trust quickly.

Responsibilities

• Navigate clients through the sales process, establishing trust.
• Assist customers in selecting a vehicle by asking questions.
• Prepare and present demo vehicles with the latest technology.

Skills

Communication

Relationship Building

Motivation

Job description

Join to apply for the Customer Advocate role at KIA of Old Saybrook.

This range is provided by KIA of Old Saybrook. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

At Kia of Old Saybrook, we strive to make every client a client for life. Happy employees make happy clients, and we reward individuals who are ready to work hard and stay motivated. Every employee is critical to our success. We are committed to delivering award-winning service and value to our community.

Benefits:

• Weekly Bonuses
• Work with the latest technology
• Medical insurance options
• Paid vacation time
• 401k

Job Duties:

• Navigate clients through the sales process, establishing trust and selling value throughout
• Assist customers in selecting a vehicle by asking questions and listening carefully
• Guide clients to online tools for reviewing vehicle options, packages, and features
• Prepare and present demo vehicles with the latest technology enabled and ready for display
• Explain product performance and benefits
• Describe optional equipment available for purchase
• Perform high-quality, professional vehicle presentations and demonstrations
• Collaborate with the Sales Manager on pricing tiers and technology options
• Prepare email collateral for clients before scheduled appointments to keep them informed

Job Requirements:

• Strong written and verbal communication skills
• Ability to build relationships with clients and colleagues
• Outgoing personality capable of establishing trust quickly
• Motivated to achieve goals and serve clients

Seniority level:

• Entry level

Employment type:

• Full-time

Job function:

• Other

Industries:

• Motor Vehicle Manufacturing