Customer Advocacy & Reference Marketing Manager

Google; San Francisco (CA); On-site; USD 141,000 - 205,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid time off

Sick time

Maternity leave

Baby bonding leave

Paid holidays

Job summary

Google in San Francisco is seeking a seasoned Marketing professional to lead customer advocacy efforts within Google Cloud. You will develop and execute holistic advocacy strategies, manage the reference program, and collaborate with sales, product, and executive teams to deliver cross-channel assets.

In this role you will identify new reference customers, track engagement data, and ensure exceptional customer experiences.

Qualifications

• 6 years of experience in marketing across growth, product, brand, social

Responsibilities

• Develop and execute holistic advocacy strategies for 1–2 key industry verticals
• Lead the daily operations of the customer reference program and liaise with top Google Cloud accounts
• Drive creation, distribution, and cross-channel promotion of customer advocacy assets
• Identify and onboard new reference customers while tracking engagement data
• Partner with marketing, sales, product, and executives to ensure excellent customer experiences

Skills

Marketing experience across multiple f

Cross-functional project management

Team collaboration

Education

Bachelor's degree or equivalent practical experience

Job description

Google in San Francisco is seeking a seasoned Marketing professional to lead customer advocacy efforts within Google Cloud. You will develop and execute holistic advocacy strategies, manage the reference program, and collaborate with sales, product, and executive teams to deliver cross-channel assets.

In this role you will identify new reference customers, track engagement data, and ensure exceptional customer experiences.