Customer Advocacy Marketing Lead - Hybrid

RLDatix; Lehi (UT); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401K

Paid time off

Paid holidays

Job summary

RLDatix is seeking a Hybrid Customer Advocacy Marketing Manager to join our Customer Marketing team in Lehi, Utah. You will drive retention, expansion, and advocacy initiatives for our healthcare operations platform, delivering tailored programs and data-driven insights to strengthen customer relationships.

You’ll collaborate with cross-functional teams, develop case studies and testimonials, and use AI tools to enhance audience segmentation and campaign automation, while ensuring alignment with

Qualifications

• Demonstrated ability to collaborate with cross-functional teams and stakeholders.
• Experience developing and executing customer marketing campaigns.
• Strong analytical skills to measure campaign effectiveness.
• Excellent communication with clear content and reports.
• Experience using AI-driven tools and automation for personalization.

Responsibilities

• Develop customer engagement initiatives to influence renewal and expansion.
• Organize case studies, testimonials, and referral campaigns.
• Plan customer community programs and events.
• Coordinate collaboration with internal teams.
• Analyze campaign data and produce attribution reports.
• Apply AI tools to improve segmentation and automation.

Skills

Cross-functional collaboration

Customer marketing campaigns

Data-driven decision making

AI-driven tools & automation

Campaign analytics

Job description

RLDatix is seeking a Hybrid Customer Advocacy Marketing Manager to join our Customer Marketing team in Lehi, Utah. You will drive retention, expansion, and advocacy initiatives for our healthcare operations platform, delivering tailored programs and data-driven insights to strengthen customer relationships.

You’ll collaborate with cross-functional teams, develop case studies and testimonials, and use AI tools to enhance audience segmentation and campaign automation, while ensuring alignment with