Customer Accounts Specialist — Growth & Relationships

Alphabe Insight Inc; Columbus (OH); On-site; USD 43,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Collaborative environment

Mentorship

Diverse projects

Job summary

Biz Voice Boost is seeking a motivated Customer Account Representative to support customer accounts and strengthen long-term business relationships. The role suits someone who enjoys working with people, understands customer needs, and offers helpful recommendations.

Training and development opportunities are available for career growth in customer relations. You will establish positive relationships, assist with account questions, explain products, and identify suitable solutions while

Qualifications

• Strong communication and relationship-building skills.
• Professional, approachable, and customer-oriented attitude.
• Good organizational and problem-solving abilities.
• Attention to detail when handling account information.
• Ability to manage priorities and follow through on requests.
• Willingness to learn and adapt to new responsibilities.

Responsibilities

• Establish and maintain positive relationships with customers.
• Assist customers with account-related questions and service requests.
• Explain available products, services, and account options.
• Identify customer needs and recommend suitable solutions.
• Follow up on customer requests to help ensure a positive experience.
• Maintain accurate account information and follow company procedures.
• Collaborate with colleagues to support customer satisfaction and business goals.

Skills

Communication

Relationship-building

Customer-oriented

Organizational skills

Job description

Biz Voice Boost is seeking a motivated Customer Account Representative to support customer accounts and strengthen long-term business relationships. The role suits someone who enjoys working with people, understands customer needs, and offers helpful recommendations.

Training and development opportunities are available for career growth in customer relations. You will establish positive relationships, assist with account questions, explain products, and identify suitable solutions while