Customer Account Representative

Talent Haven HR; Houston (TX); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training

Career growth

Team support

Advancement

Descripción de la vacante

Talent Haven HR is seeking a Customer Account Representative who thrives on building strong relationships and helping customers find products and services that best fit their needs.

You will enjoy interacting with people, presenting solutions, and contributing to customer satisfaction and business growth, while collaborating with a team to meet service and performance goals.

Formación

• Excellent verbal communication and interpersonal skills.
• Strong customer service and relationship-building abilities.
• Confident presenting information and recommendations.
• Good listening and problem-solving skills.
• Organized, dependable, and goal-oriented.
• Previous customer-facing experience is a plus but not required.

Responsabilidades

• Develop and maintain positive relationships with customers.
• Assist customers with questions about products and services.
• Identify customer needs and present suitable solutions.
• Explain product features, benefits, and available options.
• Support customer acquisition and account development initiatives.
• Follow up on customer requests to help ensure satisfaction.
• Identify opportunities to improve the customer experience.
• Collaborate with team members to achieve service and performance goals.

Conocimientos

Verbal comms

Interpersonal

Customer service

Presentation

Listening

Organization

Descripción del empleo

About the Role

We are looking for a motivated and customer-focused Customer Account Representative to build strong relationships and help customers find products and services that meet their needs. This role is ideal for someone who enjoys interacting with people, presenting solutions, and contributing to customer satisfaction and business growth.

Responsibilities

• Develop and maintain positive relationships with customers.
• Assist customers with questions about products and services.
• Identify customer needs and present suitable solutions.
• Explain product features, benefits, and available options.
• Support customer acquisition and account development initiatives.
• Follow up on customer requests to help ensure satisfaction.
• Identify opportunities to improve the customer experience.
• Collaborate with team members to achieve service and performance goals.

Qualifications

• Excellent verbal communication and interpersonal skills.
• Strong customer service and relationship-building abilities.
• Confident presenting information and recommendations.
• Good listening and problem-solving skills.
• Organized, dependable, and goal-oriented.
• Previous customer-facing experience is a plus but not required.

What We Offer

• Comprehensive training and ongoing guidance.
• Opportunities to develop customer relationship and sales skills.
• A supportive and collaborative team environment.
• Professional development and advancement opportunities.
• Compensation based on the position and experience.