Customer Account Representative

Zolidco; Los Angeles (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Zolidco in Los Angeles seeks a confident Customer Account Representative to connect with customers, understand their needs, and introduce value-driven products and services. You will blend relationship-building with face-to-face sales and account support in a goal-oriented environment.

Experience is not required; training is provided. The role emphasizes customer engagement, understanding client needs, and driving new business while contributing to team sales targets.

Qualifications

• Excellent verbal communication and interpersonal skills.
• Strong customer service and relationship-building abilities.
• Confidence presenting products and discussing available options.
• Interest in sales, account development, and customer relations.
• Good organization and follow-through.
• Motivated, adaptable, and comfortable working toward goals.

Responsibilities

• Establish and maintain positive relationships with prospective and existing customers.
• Engage with customers to understand their preferences and purchasing needs.
• Present products and services and explain their features, benefits, and value.
• Recommend suitable solutions based on individual customer requirements.
• Identify opportunities to develop customer accounts and generate new business.
• Respond to questions, address concerns, and guide customers through purchasing decisions.
• Conduct follow-ups with interested customers to maintain engagement.
• Support customer retention and satisfaction initiatives.
• Maintain knowledge of current products, services, and promotional offers.
• Contribute to individual and team sales targets.

Skills

Verbal communication

Customer service

Relationship-building

Product presentation

Goal-oriented

Organization

Job description

About Us

Ourmission is to empower brands through strategic marketing and meaningfulcustomer engagement. We pride ourselves on our values of integrity,innovation, and a results-driven mindset.

About the Role

We are seeking a confident and relationship-oriented Customer Account Representative to connect with customers, understand their needs, and introduce products and services that provide value. This position combines customer relationship development, face-to-face sales, and account support in a goal-oriented environment.

Responsibilities

• Establish and maintain positive relationships with prospective and existing customers.
• Engage with customers to understand their preferences and purchasing needs.
• Present products and services and explain their features, benefits, and value.
• Recommend suitable solutions based on individual customer requirements.
• Identify opportunities to develop customer accounts and generate new business.
• Respond to questions, address concerns, and guide customers through purchasing decisions.
• Conduct follow-ups with interested customers to maintain engagement.
• Support customer retention and satisfaction initiatives.
• Maintain knowledge of current products, services, and promotional offers.
• Contribute to individual and team sales targets.

Qualifications

• Excellent verbal communication and interpersonal skills.
• Strong customer service and relationship-building abilities.
• Confidence presenting products and discussing available options.
• Interest in sales, account development, and customer relations.
• Good organization and follow-through.
• Motivated, adaptable, and comfortable working toward goals.
• Previous experience is an advantage but not required; training is provided.