Customer Account Specialist - Relationship & Solutions

Foxfruit; Columbus (OH); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Training in customer relations

Career development

Collaborative team environment

Advancement opportunities

Competitive compensation based on role

Zusammenfassung

Fox Fruit is seeking a personable Customer Account Representative to help build strong customer relationships and provide information about products and services. The role focuses on understanding customer needs and delivering professional assistance to ensure satisfaction.

You will serve as a primary contact for account inquiries, guide customers through options, and collaborate with the team to maintain high service standards.

Qualifikationen

• Excellent verbal communication and relationship-building skills.
• Customer-focused and solution-oriented attitude.
• Strong organization and attention to detail.
• Ability to handle inquiries professionally.
• Dependable, adaptable, and team-oriented.
• Experience in customer service beneficial but not required.

Aufgaben

• Serve as a point of contact for customer account inquiries.
• Provide information about products, services, and available options.
• Build and maintain positive customer relationships.
• Identify customer needs and recommend suitable solutions.
• Assist with account-related questions and service requests.
• Follow up on customer concerns to support satisfactory outcomes.
• Collaborate with team members to maintain high service standards.

Kenntnisse

Verbal communication

Relationship-building

Customer-focused

Attention to detail

Inquiring handling

Team collaboration

Jobbeschreibung

Fox Fruit is seeking a personable Customer Account Representative to help build strong customer relationships and provide information about products and services. The role focuses on understanding customer needs and delivering professional assistance to ensure satisfaction.

You will serve as a primary contact for account inquiries, guide customers through options, and collaborate with the team to maintain high service standards.