Customer Service Representative

Foxfruit; Tampa (FL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

On-the-job training

Team-oriented environment

Professional development

Advancement opportunities

Job summary

Fox Fruit is seeking a friendly, patient Customer Service Representative to help customers find answers, understand available services, and receive reliable assistance. Training will be provided to support your success.

You will assist customers with questions about products and offers, listen to concerns, and provide courteous, accurate information while working toward shared team goals in a supportive environment.

Qualifications

• Strong verbal communication and active listening skills.
• Friendly, professional, and customer-focused attitude.
• Good problem-solving and interpersonal abilities.
• Ability to stay organized in a fast-paced environment.
• Dependable, adaptable, and willing to learn.
• Previous customer service experience is an advantage but not required.

Responsibilities

• Assist customers with questions about products, services, and available offers.
• Listen carefully to customer concerns and identify appropriate solutions.
• Provide accurate information in a courteous and professional manner.
• Help resolve routine service issues and direct complex concerns to the appropriate team member.
• Maintain a positive attitude during customer interactions.
• Build customer trust through attentive service and clear communication.
• Collaborate with colleagues to meet service standards and team objectives.

Skills

Active listening

Customer focus

Problem solving

Organizational skills

Team player

Education

High school diploma

Job description

About Fox Fruit

AtFox Fruit, we believe that every business deserves a smart, adaptivemarketing partner. Our team of experts blends strategic insight andcreative solutions to deliver results that matter. We are committed tofostering organic growth for our clients through innovative approachestailored to their unique needs

About the Role

We are looking for a friendly, patient, and solution-oriented Customer Service Representative to help customers find answers, understand available services, and receive reliable assistance. This position is suited to someone who enjoys helping others, building positive relationships, and working toward shared team goals. Training will be provided to support your success.

Responsibilities

• Assist customers with questions about products, services, and available offers.
• Listen carefully to customer concerns and identify appropriate solutions.
• Provide accurate information in a courteous and professional manner.
• Help resolve routine service issues and direct complex concerns to the appropriate team member.
• Maintain a positive attitude during customer interactions.
• Build customer trust through attentive service and clear communication.
• Collaborate with colleagues to meet service standards and team objectives.

Qualifications

• Strong verbal communication and active listening skills.
• Friendly, professional, and customer-focused attitude.
• Good problem-solving and interpersonal abilities.
• Ability to stay organized in a fast-paced environment.
• Dependable, adaptable, and willing to learn.
• Previous customer service experience is an advantage but not required.

What We Offer

• On-the-job training and ongoing guidance.
• Opportunities to strengthen communication and problem-solving skills.
• A supportive, team-oriented work environment.
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• Opportunities for professional development and advancement.
• Compensation based on the position and experience.