Customer Account Representative

Rent-A-Center; Town of Cheektowaga (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Customer Account Representative to join their team. This full-time role offers a starting hourly rate between $15.17 and $17.85, along with great benefits including medical, dental, and a 401(k) plan. You will play a vital role in enhancing customers' lives through exceptional service and support. With a focus on teamwork and a commitment to excellence, you’ll enjoy a consistent schedule, opportunities for advancement, and a rewarding work environment. If you're looking for a career that makes a difference, this position is for you!

Benefits

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

Life Insurance

Flexible Spending Accounts

Short Term Disability

Long Term Disability

Identity Theft Protection Plan

Qualifications

• Must be at least 18 years of age.
• Valid state driver's license and good driving record.

Responsibilities

• Provide friendly customer experiences through excellent service.
• Deliver and install products while ensuring safety procedures.
• Maintain store cleanliness and organization.

Skills

Customer Service

Communication Skills

Sales Skills

Problem-Solving

Education

High School Diploma or Equivalent

Job description

Join to apply for the Customer Account Representative role at Rent-A-Center.

1 week ago Be among the first 25 applicants.

Ready to do your best work?

Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour?

Why should I apply in just a few clicks?

• Paid Time Off and Sunday Off -- We are Closed!
• Full-Time Employment and a Consistent Schedule
• Weekly Pay (companywide)
• Award Winning Culture with the Opportunity to Advance
• Great Benefits: Medical, Dental, Vision, Life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan

What will you do? Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!

A day in the life of a Customer Account Representative:

• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customers' homes. Obtain new rental orders when needed on the sales floor and over the phone.
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures. Keep vehicles clean and properly maintained as assigned.
• Merchandising: Maintain an inviting store with organized products and cleanliness, refurbish merchandise to like-new condition, and keep showroom dusted, vacuumed, and organized.

What are the minimum requirements?

• High school diploma or equivalent
• Must be at least 18 years of age
• Valid state driver's license and good driving record -- You WILL be driving company vehicles
• Ability to lift and move products such as furniture, electronics, and appliances
• Great communication and customer service skills

What are some additional helpful traits?

• Seeking more than just a job, but a CAREER
• A desire to improve our customer's lives
• A hunger to learn the business
• Grit and determination

Physical Demands:

The physical demands described are representative of those required to perform the essential functions of this job. The role involves standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the day. Must frequently lift/move heavy items and merchandise. Adherence to all safety guidelines is expected.

Expected Hours of Work:

This is a full-time position, with hours from Monday through Saturday, store open to close, Sundays off, and one other weekday off. Hours may vary based on business needs.

This excerpt from the full job description is not all-inclusive; other duties may be assigned as needed. Rent-A-Center is committed to diversity and inclusion and is an equal opportunity employer.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales, Supply Chain, and Customer Service

Industries

• Retail, Restaurants, and Warehousing and Storage

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