Customer Account Representative

Rent-A-Center; City of Gloversville (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Customer Account Representative to enhance customers' lives through high-quality goods and exceptional service. This full-time role offers a consistent schedule, competitive hourly pay, and a supportive work environment. You'll engage with customers directly, ensuring their needs are met through friendly service and efficient deliveries. With opportunities for career advancement and a culture that values employee well-being, this position is perfect for those looking to grow in a rewarding career. Join a team that prioritizes making a difference in the community and offers great benefits.

Benefits

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Life Insurance

Short & Long Term Disability

Flexible Spending Accounts

Legal Insurance

Identity Theft Protection

Qualifications

• Must be at least 18 years old and have a valid driver's license.
• Ability to lift and move furniture, electronics, and appliances.

Responsibilities

• Provide friendly, top-notch customer experiences in stores and over the phone.
• Safely handle deliveries and pickups while maintaining company vehicles.

Skills

Customer Service Skills

Communication Skills

Ability to Lift Heavy Items

Education

High School Diploma or Equivalent

Job description

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Interested in a minimum starting hourly rate of $15.50 per hour - $17.85 per hour?

Why should I apply in just a few clicks?

• Paid Time Off and Sunday Off — We are Closed!
• Full-Time Employment and a Consistent Schedule
• Weekly Pay (companywide)
• Award-winning Culture with Opportunities to Advance
• Great Benefits: Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Flexible Spending Accounts, 401(k) with company match, Paid Time Off, Legal Insurance, Identity Theft Protection, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan

What will you do? Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!

A day in the life of a Customer Account Representative:

• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service in our stores, in customers' homes, and over the phone. Obtain new rental orders on the sales floor and over the phone.
• Deliveries & Pickups: Opportunity to get out of the store, display a winning spirit through safe and compliant loading/unloading and installation of products, following all handling and transportation procedures, and keeping vehicles clean and maintained.
• Merchandising: Maintain an inviting store with organized products and cleanliness, refurbish merchandise to like-new condition, and keep showroom dusted, vacuumed, and organized.

What are the minimum requirements?

• High school diploma or equivalent
• Must be at least 18 years old
• Valid state driver's license and good driving record — You WILL be driving company vehicles
• Ability to lift and move furniture, electronics, and appliances
• Great communication and customer service skills

Additional helpful traits:

• Seeking more than just a job, but a CAREER
• A desire to improve our customers' lives
• A hunger to learn the business
• Grit and determination

Physical Demands:

The physical demands include talking, hearing, standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Must frequently lift/move heavy items while adhering to safety guidelines.

Expected Hours of Work:

This is a full-time position; hours are Monday through Saturday, store open to close, Sundays off, and one other weekday off. Hours may vary based on business needs.

This excerpt is not all-inclusive. Rent-A-Center is an equal opportunity employer, committed to diversity and inclusion.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales, Supply Chain, and Customer Service

Industries

• Retail, Restaurants, Warehousing and Storage