Customer Account Representative

Foxfruit; Atlanta (GA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on customer account and customer

service experience

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Foxfruit in Atlanta, GA is seeking a motivated Customer Account Representative to support customer relationships, account activities, and business opportunities. This entry-level role is ideal for someone who enjoys working with people, understands customer needs, and communicates clearly.

You will build trust with customers, assist with questions about products and services, and collaborate with teammates to drive satisfaction and growth through hands-on training and ongoing development.

Qualifications

• Strong communication and interpersonal abilities are essential.
• Customer-focused and professional attitude.
• Ability to build and maintain relationships.
• Active listening and problem-solving skills are required.
• Goal-oriented mindset with motivation to achieve results.
• Excellent organizational and multitasking capabilities.
• Reliable, adaptable and detail-oriented.

Responsibilities

• Assist customers with questions regarding products and services.
• Build and maintain positive customer relationships.
• Understand customer needs and provide appropriate information.
• Recommend products or services based on customer needs.
• Support customer account and follow-up activities.
• Communicate product and service information clearly and professionally.
• Follow up with prospective and existing customers.
• Assist with customer satisfaction and retention initiatives.
• Identify opportunities to support customer acquisition and sales.
• Maintain organized records of customer interactions and account activities.
• Support promotional activities and customer engagement initiatives.
• Collaborate with team members to achieve customer service and business goals.
• Participate in ongoing training and professional development.

Skills

Communication skills

Interpersonal skills

Relationship-building

Listening skills

Problem solving

Organization

Detail-oriented

Education

High school diploma or equivalent

Job description

Job Summary

We are seeking a motivated Customer Account Representative to support customer relationships, account activities, and business opportunities. This entry-level role is ideal for someone who enjoys working with people, understanding customer needs, providing helpful solutions, and developing strong communication and relationship-building skills.

Responsibilities

• Assist customers with questions regarding products and services.
• Build and maintain positive customer relationships.
• Understand customer needs and provide appropriate information.
• Recommend products or services based on customer needs.
• Support customer account and follow-up activities.
• Communicate product and service information clearly and professionally.
• Follow up with prospective and existing customers.
• Assist with customer satisfaction and retention initiatives.
• Identify opportunities to support customer acquisition and sales.
• Maintain organized records of customer interactions and account activities.
• Support promotional activities and customer engagement initiatives.
• Collaborate with team members to achieve customer service and business goals.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Customer-focused and professional attitude.
• Strong relationship-building abilities.
• Good listening and problem-solving skills.
• Goal-oriented and motivated to achieve results.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and detail-oriented.
• Previous experience in customer service, sales, account support, retail, hospitality, or similar roles is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on customer account and customer service experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching