Customer Account Representative

Foxfruit; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on customer account and sales

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Fox Fruit in Tampa, FL is seeking a Customer Account Representative to support customer relationships, account activities, and sales opportunities. You will engage with customers, understand needs, and provide solutions.

This role offers hands-on account experience, paid training, and opportunities for career development within a supportive team.

Qualifications

• Verbal and written communication to assist customers.
• Ability to understand customer needs and provide solutions.
• Professional attitude and strong relationship-building abilities.
• Organizational skills to maintain records and manage multiple accounts.

Responsibilities

• Assist customers with questions regarding products and services.
• Understand customer needs and recommend appropriate solutions.
• Communicate product and service information clearly and professionally.
• Identify opportunities to support customer retention and sales.
• Follow up with prospective and existing customers.
• Maintain organized records of customer interactions and account activities.
• Assist with customer satisfaction and acquisition initiatives.
• Support promotional activities and sales opportunities.
• Communicate feedback and account questions to team members.
• Collaborate with colleagues to achieve service and sales goals.
• Participate in ongoing training and professional development.

Skills

Communication skills

Interpersonal skills

Customer-focused

Organization

Multitasking

Listening skills

Problem solving

Education

High school diploma or equivalent

Job description

About Fox Fruit

AtFox Fruit, we believe that every business deserves a smart, adaptivemarketing partner. Our team of experts blends strategic insight andcreative solutions to deliver results that matter. We are committed tofostering organic growth for our clients through innovative approachestailored to their unique needs

Job Summary

We are seeking a motivated Customer Account Representative to support customer relationships, account activities, and sales opportunities. This role is ideal for individuals who enjoy working with people, understanding customer needs, providing solutions, and developing strong communication and relationship-building skills.

Responsibilities

• Assist customers with questions regarding products and services.
• Understand customer needs and recommend appropriate solutions.
• Communicate product and service information clearly and professionally.
• Identify opportunities to support customer retention and sales.
• Follow up with prospective and existing customers.
• Maintain organized records of customer interactions and account activities.
• Assist with customer satisfaction and acquisition initiatives.
• Support promotional activities and sales opportunities.
• Communicate customer feedback and account questions to appropriate team members.
• Collaborate with team members to achieve customer service and sales goals.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Customer-focused and professional attitude.
• Strong relationship-building abilities.
• Goal-oriented and motivated to achieve results.
• Excellent organizational and multitasking skills.
• Strong problem-solving and listening skills.
• Reliable, adaptable, and detail-oriented.
• Previous experience in customer service, sales, retail, account support, or hospitality is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on customer account and sales experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching