Customer Account Project Specialist

Sealed Air; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Sealed Air designs and delivers packaging solutions and meets the needs of strategic national accounts. The Strategic Customer Account Project Specialist role focuses on applying packaging science to develop new products and processes, including multi-layer films, packaging equipment, and automation for meat processing.

You will work closely with customers and internal teams to solve technical challenges, deliver projects from development to implementation, and drive growth across accounts.

Qualifications

• Knowledge of the food industry, particularly meat processing.
• Understanding of food, meat, animal, or packaging science and its application.
• Ability to translate complex technical concepts for non-technical audiences.
• Strong customer-facing communication and relationship-building skills.
• Ability to work independently, take ownership, and drive projects with limited supervision.
• Project management or research skills with prioritization and deadline discipline.
• Willingness to travel frequently to customer sites and events.

Responsibilities

• Serve as a key customer contact across R&D, Procurement, Marketing, Engineering and other functions.
• Partner with Sales to identify new business opportunities and support growth strategies.
• Stay informed on industry trends to identify expansion opportunities.
• Build knowledge of Sealed Air’s products and capabilities to communicate value.
• Collaborate with R&D, Engineering, Front-End Innovation, Portfolio, Customer Service, Field Quality and Regional Sales.
• Coordinate cross-functional projects, ensuring timely delivery and implementation.
• Manage multiple projects, track progress, identify risks, and resolve issues.
• Maintain project documentation including plans, reports, and customer communications.

Skills

Food industry knowledge

Packaging science

Technical translation

Communication skills

Independent worker

Project management

Stakeholder engagement

Cross-functional collaboration

Willingness to travel

Job description

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value to our stakeholders. In 2025, Sealed Air generated $5.4 billion in sales and has approximately 16,100 employees who serve customers in 119 countries/territories. To learn more, visit www.sealedair.com .

Job Description

What will you do as a Strategic Customer Account Project Specialist at Sealed Air?

As a Strategic Customer Account Project Specialist, you’ll play a key role in building strong relationships with Sealed Air’s strategic national accounts while supporting sales growth and customer satisfaction. You’ll apply your knowledge of animal, meat, food, or packaging science to support the development of new products and processes, including multi-layer polymer films, packaging equipment, and automation for the meat processing industry. You’ll work closely with customers and cross-functional teams to solve technical challenges, deliver solutions, and manage projects from development through implementation.

Responsibilities

• Serve as a key customer contact, building relationships across R&D, Procurement, Marketing, Engineering, and other customer functions while understanding and addressing their needs.
• Partner with Sales to identify new business opportunities and support strategies that drive growth across new and existing accounts.
• Stay informed on industry trends, market conditions, and competitive landscapes to identify opportunities for business expansion.
• Build strong knowledge of Sealed Air’s products, services, and technical capabilities to communicate their value and provide effective technical guidance.
• Collaborate with R&D, Engineering, Front-End Innovation, Portfolio, Customer Service, Field Quality, Regional Sales, and other teams to address customer-specific requirements.
• Coordinate cross-functional projects, ensuring solutions are delivered on time and successfully implemented.
• Manage multiple projects simultaneously by tracking progress, identifying risks, resolving issues, and keeping priorities on track.
• Maintain accurate project documentation, including project plans, reports, and customer communications

Qualifications

What do you need to succeed?

• Knowledge of the food industry, particularly the meat processing sector; plant experience is highly desirable.
• Understanding of food, meat, animal, or packaging science and its application to products and processes.
• Ability to understand technical concepts and translate them into clear, concise information for non-technical audiences.
• Strong customer-facing communication and relationship-building skills.
• Ability to work independently, take ownership, and drive projects with limited supervision.
• Project management or research skills, including prioritization, multitasking, risk identification, and meeting deadlines.
• Strong interpersonal and communication skills to effectively engage stakeholders at different levels.
• Willingness to travel frequently to customer sites and attend industry events as needed

Relocation:Yes

Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

Corporate sustainability -it’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success -meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.