Customer Account & Order Specialist | Growth Path

Silgan Containers Mfg Corp; Brookfield Center (CT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Annual merit increases

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Pet insurance

Wellness programs

401k match

Paid vacation

Holidays

Tuition reimbursement

Advancement opportunities

Safe, innovative culture

Job summary

Silgan Containers in Brookfield Center, CT seeks a Customer Account Specialist to assist with customer inquiries, order processing, forecasting, and account management. This on-site role requires eagerness to learn and growth within the company.

The ideal candidate has an associate degree with 1 year of experience or a high school diploma with 2+ years in customer service or inside sales, plus solid MS Office skills and strong communication.

Qualifications

• Associate degree and 1 year of work experience, or High School diploma and 2+ years of experience.
• Experience in customer service or inside sales is preferred.
• Intermediate MS Office skills (Word, Excel, PowerPoint).

Responsibilities

• Listen to and acknowledge customer inquiries and requests; build and maintain strong relationships.
• Process orders, maintain forecasts, and assist product flow through the supply chain.
• Communicate effectively with internal and external customers for all matters.
• Problem-solve order fulfillment concerns and monitor accounts.
• Assist accounts payable/receivable teams to ensure on-time payments.

Skills

Effective communication

Time management

Problem solving

Teamwork

Education

Associate degree

High School diploma

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Silgan Containers in Brookfield Center, CT seeks a Customer Account Specialist to assist with customer inquiries, order processing, forecasting, and account management. This on-site role requires eagerness to learn and growth within the company.

The ideal candidate has an associate degree with 1 year of experience or a high school diploma with 2+ years in customer service or inside sales, plus solid MS Office skills and strong communication.