Customer Account Manager (Remote - US)

Jobgether; United States; Remote; USD 66,000; Full time

Job summary

Join a leading company as a Customer Account Manager, where you'll drive customer success in a fast-paced remote environment. With a focus on expanding product adoption and nurturing relationships, this role offers a competitive salary and comprehensive benefits, making it ideal for self-driven professionals.

Benefits

Fully remote work environment

Competitive base salary with additional variable compensation

Generous PTO policy

Comprehensive health insurance

401(k) plan with employer contribution

Stock options for all full-time employees

$500 reimbursement for home office setup

Annual education and professional development allowance

Qualifications

• 2+ years of experience in account management or direct sales.
• Experience in cybersecurity is highly desirable.
• Strong communication and relationship-building skills.

Responsibilities

• Drive Annual Recurring Revenue (ARR) growth through product expansion.
• Serve as a trusted advisor to partners for platform adoption.
• Strengthen partner loyalty and satisfaction.

Skills

Communication

Relationship Building

Action-oriented Mindset

Tools

Salesforce

Job description

Get AI-powered advice on this job and more exclusive features.

This range is provided by Jobgether. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$66,000.00/yr - $66,000.00/yr

This position is posted by Jobgether on behalf of Huntress. We are currently looking for a Customer Account Manager in the United States.

Join a fast-paced remote environment where your role is pivotal to customer success and revenue growth. You'll work within a collaborative team focused on expanding product adoption and nurturing existing relationships. Your impact will be measured through retention and expansion metrics, contributing directly to customer satisfaction and company growth. This opportunity is perfect for a self-driven professional who thrives on delivering value, building rapport, and driving long-term success across a diverse client portfolio.

Accountabilities:

• Drive Annual Recurring Revenue (ARR) growth through product expansion and renewals
• Serve as a trusted advisor to partners, ensuring optimal use and adoption of the platform
• Strengthen partner loyalty and satisfaction by maintaining consistent, high-quality engagement
• Execute structured engagement processes to ensure alignment and proactive communication
• Cultivate relationships across partner organizations to support long-term retention
• Maintain activity levels aligned with performance metrics and customer outcomes
  
  
  

Requirements

• 2+ years of experience in account management or direct sales, preferably within the mid-market segment
• Experience in the cybersecurity industry is highly desirable
• Proficiency with Salesforce or similar CRM systems
• Strong action-oriented mindset with the ability to deliver results effectively and efficiently
• Excellent communication and relationship-building skills across multiple stakeholders
  
  
  

Benefits

• Fully remote work environment since inception in 2015
• Competitive base salary ($66,000) with additional variable compensation potential ($44,000), plus equity
• Generous PTO policy including vacation, sick time, and holidays
• 12 weeks of paid parental leave
• Comprehensive health, dental, and vision insurance
• 401(k) plan with 5% employer contribution, regardless of employee input
• Stock options available for all full-time employees
• $500 reimbursement for home office setup
• Annual education and professional development allowance
• $75/month digital reimbursement
• Access to BetterUp coaching and growth platform
  
  
  

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.

It compares your profile to the job's core requirements and past success factors to determine your match score.

Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.

When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.

Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Non-profit Organizations and Primary and Secondary Education

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