Customer Account Manager

SIO Logistics

Southlake (TX)

On-site

USD 55,000 - 85,000

Full time

14 days+

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Benefits offered by this job

Comprehensive Benefits: Health, Dental, and Vision coverage

Unlimited PTO: Flexible vacation policies

401k Matching: Secure your future

Career Growth Opportunities: No corporate ladder to climb

Frequent Team Building Trips: Company offsite events

Mental Resets: Take breaks to rejuvenate

End-of-Year Bonuses and Awards: Recognition for hard work

Ongoing Competition Rewards

Job summary

A leading logistics provider in Texas is seeking a Customer Account Manager to join their team. The ideal candidate will excel at developing new business while managing customer accounts effectively. Responsibilities include building a book of business, maintaining communication with clients, and ensuring customer satisfaction. Applicants should have proven logistics sales experience and strong communication skills. Benefits include comprehensive health coverage, unlimited PTO, 401k matching, and career growth opportunities.

Qualifications

Demonstrated success in sales within a third-party logistics brokerage.
Passionate about sales with critical thinking abilities.
Strong verbal and written communication skills.
Proven capability to create new business opportunities.
Self-motivated, with collaborative team player qualities.
Higher education is an advantage, but not essential.
Familiarity with logistics or related industries is beneficial.
Competence with various software tools and a proactive attitude.

Responsibilities

Establish and expand a portfolio of client accounts.
Identify and pursue new business opportunities.
Maintain and enhance customer relationships.
Ensure clear and consistent communication with customers.
Deliver exceptional service and support to customers.

Skills

Logistics sales experience

Problem-solving skills

Communication skills

Customer service skills

Ability to develop new business

Teamwork skills

Proficiency in software

Software Proficiency & Willingness to

Education

Bachelor’s degree (preferred)

Job description

About SIO Logistics:

SIO Logistics stands as a premier third-party logistics and truckload shipping company, dedicated to delivering optimized solutions across dry van, flatbed, refrigerated freight, and other over the road freight solutions. Operating nationwide, we bridge our customers with an extensive network of vetted carriers, ensuring seamless and efficient freight movement. When businesses demand unparalleled supply chain management and state-of-the-art technology, they confidently "Send It Over" to us. Since our founding in 2016, we have upheld a commitment to exceptional service, consistently meeting and exceeding our customers' expectations.

Job Overview:

We are looking for a dedicated and dynamic Customer Account Manager to join our team full-time at our on-site location. The successful candidate will play a crucial role in developing new business, building and managing a robust book of business, and ensuring exceptional customer service through effective communication and account management.

Key Responsibilities:

Build a Book of Business: Establish and expand a portfolio of client accounts through targeted outreach and relationship-building strategies.
Develop New Business Opportunities: Identify and pursue new business opportunities to drive growth and revenue.
Manage and Nurture Customer Accounts: Maintain and enhance customer relationships by providing personalized and proactive account management.
Maintain Effective Communication Channels: Ensure clear, consistent, and responsive communication with customers to address their needs and concerns.
Ensure Excellent Customer Account Management: Deliver exceptional service and support to customers, ensuring their satisfaction and loyalty.

Qualifications:

Proven Logistics Sales Experience: Demonstrated success in sales within a third-party logistics Freight brokerage.
Passion for Sales and Strong Problem‑Solving Skills: Enthusiastic about sales with the ability to think critically and solve challenges effectively.
Excellent Communication and Customer Service Skills: Strong verbal and written communication abilities, coupled with exceptional customer service skills.
Ability to Develop New Business and Build Strong Customer Relationships: Proven capability to create new business opportunities and foster lasting relationships with customers.
Ability to Work Independently and as Part of a Team: Self‑motivated and able to work autonomously, yet also a collaborative team player.
Bachelor’s Degree Preferred but Not Required: Higher education is an advantage, but not essential.
Experience in the Logistics Industry is a Plus: Familiarity with logistics or related industries is beneficial.
Proficiency in Software Skills and a Willingness to Learn: Competence with various software tools and a proactive attitude towards learning new technologies.

Join Our Team:

If you are a driven and customer-focused professional with a passion for sales and account management, we invite you to apply for this exciting opportunity. Come be a part of our dynamic team and help us build lasting relationships with our valued customers.

Benefits Include: