Customer Account Manager

SIO Logistics

Houston (TX)

On-site

USD 45,000 - 50,000

Full time

14 days+

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Benefits offered by this job

Comprehensive Benefits

Unlimited PTO

401k Matching

Career Growth Opportunities

Frequent Team Building Trips

Mental Resets

End-of-Year Bonuses

Ongoing Competition Rewards

Job summary

A leading logistics provider based in Texas is seeking a Customer Account Manager to enhance client relationships and generate new business. This full-time, on-site role demands a proactive professional with proven sales experience and strong communication skills. Ideal candidates will thrive in developing relationships, ensuring customer satisfaction, and managing accounts effectively. We offer competitive compensation of $45K - $50K along with comprehensive benefits including unlimited PTO and 401k matching.

Qualifications

Proven track record of meeting or exceeding sales targets.
Strong verbal and written communication abilities are essential.
Ability to work independently and collaboratively.

Responsibilities

Establish and expand a portfolio of client accounts.
Identify and pursue new business opportunities.
Maintain and enhance customer relationships.

Skills

Sales Experience

Problem-Solving Skills

Communication Skills

Customer Service Skills

Relationship Building

Education

Bachelor's Degree Preferred

Job description

Job Description

SIO Logistics stands as a premier third-party logistics and truckload shipping company, dedicated to delivering optimized solutions across dry van, flatbed, refrigerated freight, and other over the road freight solutions. Operating nationwide, we bridge our customers with an extensive network of vetted carriers, ensuring seamless and efficient freight movement. When businesses demand unparalleled supply chain management and state-of-the-art technology, they confidently "Send It Over" to us. Since our founding in 2016, we have upheld a commitment to exceptional service, consistently meeting and exceeding our customers' expectations.

Job Overview

We are looking for a dedicated and dynamic Customer Account Manager to join our team full-time at our on-site location. The successful candidate will play a crucial role in developing new business, building and managing a robust book of business, and ensuring exceptional customer service through effective communication and account management.

Key Responsibilities

Build a Book of Business : Establish and expand a portfolio of client accounts through targeted outreach and relationship-building strategies.
Develop New Business Opportunities : Identify and pursue new business opportunities to drive growth and revenue.
Manage and Nurture Customer Accounts : Maintain and enhance customer relationships by providing personalized and proactive account management.
Maintain Effective Communication Channels : Ensure clear, consistent, and responsive communication with customers to address their needs and concerns.
Ensure Excellent Customer Account Management : Deliver exceptional service and support to customers, ensuring their satisfaction and loyalty.

Qualifications

Proven Sales Experience : Demonstrated success in sales with a track record of meeting or exceeding targets.
Passion for Sales and Strong Problem-Solving Skills : Enthusiastic about sales with the ability to think critically and solve challenges effectively.
Excellent Communication and Customer Service Skills : Strong verbal and written communication abilities, coupled with exceptional customer service skills.
Ability to Develop New Business and Build Strong Customer Relationships : Proven capability to create new business opportunities and foster lasting relationships with customers.
Ability to Work Independently and as Part of a Team : Self-motivated and able to work autonomously, yet also a collaborative team player.
Bachelor’s Degree Preferred but Not Required : Higher education is an advantage, but not essential.
Experience in the Logistics Industry is a Plus : Familiarity with logistics or related industries is beneficial.
Proficiency in Software Skills and a Willingness to Learn : Competence with various software tools and a proactive attitude towards learning new technologies.

Join Our Team

If you are a driven and customer-focused professional with a passion for sales and account management, we invite you to apply for this exciting opportunity. Come be a part of our dynamic team and help us build lasting relationships with our valued customers.

Benefits Include