Customer Account Executive, SMB

NextGenEnergyJobs; Austin (TX); Hybrid; USD 70,000 - 100,000; Full time

Job summary

AlertMedia in Austin, Texas is seeking a customer-focused SaaS salesperson who can close deals and drive revenue growth in a fast-paced environment.

You will prospect, manage pipelines, forecast, and collaborate across teams while leveraging Salesforce and Outreach.io; Gong preferred. The role supports a hybrid work schedule with on-site and remote collaboration.

Qualifications

• 1–2 years of experience in a sales closing role, preferably SaaS.
• Experience with Salesforce and Outreach.io; Gong is a plus.
• Strong relationship-building and stakeholder influence skills.
• Ability to manage multiple opportunities and coordinate across teams.

Skills

Sales closing

Prospecting

Pipeline management

Forecasting

Relationship-building

Stakeholder influence

Cross-team collaboration

Time management

Generative AI usage

Salesforce

Outreach.io

Gong

Tools

Salesforce

Outreach.io

Gong

Job description

At AlertMedia , we help organizations protect their people, operations, and brand.

Requirements

• You’re passionate about helping customers achieve their goals with AlertMedia. You enjoy driving revenue growth, solving meaningful problems, and collaborating across teams to move opportunities forward.
• You’re a customer-focused seller who builds trust quickly and works effectively in a fast-paced environment where no two accounts are the same. You can navigate unclear organizational structures, identify and influence key stakeholders, and guide customers through short- to mid-length sales cycles with urgency and empathy.
• You’re energized by uncovering expansion opportunities tied to clear, measurable customer needs. You help customers recognize additional value in the software they already use while maintaining a thoughtful, consultative approach.
• You’re organized, accountable, and intentional with your time. You can manage competing priorities, keep detailed records, and maintain momentum across multiple opportunities and internal partnerships.
• You’re also curious about emerging technology. You use AI-powered solutions, including ChatGPT, to improve productivity, prepare for customer conversations, personalize outreach, synthesize information, and strengthen your sales strategy. You apply sound judgment, verify AI-generated information, and follow company standards for data privacy and responsible AI use.
• 1 to 2 years of experience in a sales closing role, preferably within a software-as-a-service company.
• A track record of success in prospecting, pipeline management, forecasting, and closing deals.
• Strong relationship-building skills and the ability to influence key stakeholders.
• The resourcefulness to navigate unclear organizational structures and identify decision-makers when titles or responsibilities overlap.
• The ability to prioritize high-velocity opportunities while progressing strategic expansion opportunities.
• Strong communication and interpersonal skills, with a personable, persistent, and proactive approach.
• Strong collaboration skills and the ability to coordinate effectively across multiple teams.
• Excellent organization and time management skills, including the ability to manage competing priorities, follow through on commitments, and maintain accurate records.
• Comfort with change and a willingness to contribute ideas that improve sales processes and team performance.
• Experience using Salesforce and Outreach.io is required. Experience with Gong is preferred.
• Practical experience using generative AI solutions, such as ChatGPT, to improve productivity, research, communication, or sales execution.
• Sound judgment when reviewing AI-generated information and handling customer or company data.
• A growth mindset, curiosity about new technology, and a willingness to share effective practices with teammates.
• A coachable approach and the ability to apply feedback quickly.
• Location: Austin, Texas, or the surrounding area, with the ability to work a hybrid environment 3 days per week.
• Sponsorship: AlertMedia does not sponsor candidates. Must have the legal right to work in the United States now and in the future.