Customer Account Executive

Socket.dev; Chicago (IL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive base salary with uncapped

Paid training provided

Clear pathway for internal promotion

On-site in Chicago

Job summary

Socket.dev in Chicago is seeking a driven B2B sales professional. In this role you’ll acquire new customers through cold calling, emailing, and quoting shipments, and collaborate with a Carrier Account Representative to service clients’ transportation needs.

You’ll thrive in a high-volume environment, own your results, and have a clear pathway for internal promotion. Paid training is provided, with a competitive base salary and uncapped commission.

Qualifications

• Bachelor's degree in Business, Sales, Marketing, or related field preferred.
• Minimum 2 years of B2B sales experience (logistics or similar preferred).
• On-site role; starts at 7:00 AM in Chicago.
• Excellent negotiation, communication, and customer-service skills.
• Strong time-management and quota-attainment history.

Responsibilities

• Develop and maintain strong relationships with prospective clients.
• Inquire into and verify customer needs, then present tailored solutions.
• Coordinate with a Carrier Account Representative to ensure smooth service delivery.
• Meet or exceed sales and revenue targets by executing effective sales strategies.
• Make 100+ outbound calls daily to find, close, and build relationships with shippers; negotiate terms and coordinate daily shipments.

Skills

Cold calling

Negotiation

Relationship building

Customer service

Education

Bachelor’s degree in Business, Sales, Marketing, or related field

Job description

About the role

In this role, you’ll:

• Acquire new customers through cold calling, emailing, and quoting shipments.
• Collaborate with a Carrier Account Representative on awarded business to help service our clients’ transportation needs and build a resilient book of business.
• Thrive in a high-volume B2B transactional sales environment, be comfortable picking up the phone, solve problems on the fly, work under pressure, and own your results.

What’s in it for you

• Competitive base salary plus uncapped commission (20–25%).
• Work in the heart of Chicago — a vibrant city setting full of restaurants, nightlife, and networking opportunities.
• Paid training provided — your success is our success, and we’re here to help you win.
• Clear pathway for internal promotion into leadership roles.

Key responsibilities

• Develop and maintain strong relationships with prospective clients.
• Confidently inquire into and verify customer needs, then present tailored solutions.
• Coordinate with a Carrier Account Representative to ensure smooth, satisfying service delivery.
• Meet or exceed sales and revenue targets by executing effective sales strategies.
• Make 100+ outbound calls each day to find, close, and build relationships with shippers; negotiate terms and work with our team on the management of daily shipments.

We’d love to hear from you if

• You have a Bachelor’s degree in Business, Sales, Marketing, or a related field (preferred but not required).
• You have at least 2 years of B2B sales experience (preferably in logistics or similar).
• You’re punctual (work starts at 7:00 A.M. on-site).
• You bring a strong sense of urgency, drive, and the discipline to out-work anyone you know.
• You’re coachable and eager to learn.
• You have excellent negotiation, communication, and customer-service skills.
• You’re highly organized, possess excellent time-management skills, and are obsessed with delivering results and maintaining order.
• You’re used to meeting and exceeding quotas in a fast-paced sales setting.