Customer Account Associate

Freight Wizards LLC; Chicago (IL); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Base salary of $40,000 + 10% uncapped commission

Paid training and support

Opportunities for career advancement

Job summary

A logistics solutions provider in Chicago is seeking a motivated Customer Account Associate to drive sales and build strong client relationships. In this fast-paced role, you'll collaborate with a dedicated team to manage shipments, negotiate with shippers, and exceed sales targets. Ideal candidates will have a Bachelor's degree and at least 2 years in transportation sales, showcasing strong negotiation and customer service skills. A rewarding commission structure and growth potential await the right individual.

Qualifications

• 2+ years of experience in transportation sales or a similar field.
• Coachable and motivated with a willingness to learn and adapt.
• Strong negotiator capable of handling conflicts professionally.

Responsibilities

• Drive sales by proactively reaching out to clients via phone and email.
• Negotiate with shippers and collaborate with the Carrier Sales Team.
• Build strong relationships with clients to meet their transportation needs.

Skills

Sales ability

Negotiation skills

Customer service orientation

Time management

Multitasking

Education

Bachelor's Degree in Business, Sales, Marketing, or related field

Job description

Are you looking for a high-energy, rewarding sales career where your efforts directly impact your paycheck? We’re on the hunt for a driven Customer Account Associate who thrives in a fast-paced environment, dedicated, and can hit the ground running!

In this role, you’ll collaborate with Customer Account Executive's and Carrier Account Representative's to deliver exceptional transportation solutions for our clients. Your goal: build and maintain a resilient Book of Business by managing daily shipments and fostering strong client relationships.

What’s in it for you?

• Base Salary: $40,000 + 10% Uncapped Commission — the more you sell, the more you earn!
• Company Reputation: Work for a Tier 1 industry leader with limitless growth potential.
• Location: Office in the heart of Chicago, surrounded by top restaurants and social activities.
• Training & Support: Paid training and a team dedicated to your success.
• Career Growth: Opportunities for advancement into leadership roles.

Key Responsibilities:

• Drive sales by proactively reaching out to new and existing clients via phone and email.
• Negotiate with shippers and collaborate with the Carrier Sales Team to manage daily shipments.
• Build strong relationships with clients to identify and meet their transportation needs.
• Hit and exceed sales targets with strategic thinking and initiative.

What We’re Looking For:

• Bachelor's Degree in Business, Sales, Marketing, or related field preferred.
• 2+ years of experience in transportation sales or a similar field.
• Drive & Determination: Be hungry for success with a strong sense of urgency and discipline.
• Coachable & Motivated: Willingness to learn and adapt.
• Strong Negotiator: Able to handle conflicts with professionalism and tact.
• Customer-Centric: Passion for delivering exceptional service and building lasting relationships.
• Organized & Focused: Strong time management and multitasking abilities.

Schedule

Monday to Friday, with some weekend availability.

Ready to take control of your career? If you’re passionate about sales, eager to succeed, and motivated by unlimited earning potential, we want to hear from you!

Freight Wizards is a 3PL Freight Brokerage that aims to connect our Customers with qualified Carriers to service their Freight Transportation needs across North America. We MAKE IT HAPPEN because of our Training, Ethical Expectations, Accessibility 24/7/365, and Hard Work as a means to providing the best-in-class transportation services to our customers.

Are you legally authorized to work in the US? *

This position requires outbound cold calling to potential customers. Are you willing and able to that? *

How many years of inside sales experience do you have? *