Customer Account Assistant – Entry Level

BrandNest; Boston (MA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Paid training

Onboarding

Team environment

Career growth

Job summary

Brand Nest is seeking a motivated Customer Account Assistant – Entry Level to support account administration and customer service activities in a collaborative, team-focused environment.

This role is ideal for individuals looking to build professional experience while learning the ropes of customer support and account coordination, with paid training and clear opportunities for growth into leadership roles.

Qualifications

• High school diploma or equivalent required.
• Strong communication and customer service skills.
• Excellent attention to detail and organizational abilities.
• Comfortable working in a professional office environment.
• Ability to manage multiple tasks and meet deadlines.
• Positive attitude and willingness to learn.

Responsibilities

• Assist with maintaining customer account records and documentation.
• Support customers with basic account-related inquiries and requests.
• Help ensure account information is accurate and up to date.
• Assist team members with daily account support activities.
• Maintain organized files, reports, and customer records.
• Support administrative tasks related to account management and customer service.

Skills

Strong communication

Customer service

Attention to detail

Organizational skills

Multitasking

Willingness to learn

Education

High school diploma or equivalent

Job description

Job Overview

Brand Nest is seeking a motivated Customer Account Assistant – Entry Level to support account administration and customer service activities. This role is ideal for individuals looking to build professional experience while assisting with customer support and account coordination in a team-focused environment.

Key Responsibilities

• Assist with maintaining customer account records and documentation.
• Support customers with basic account-related inquiries and requests.
• Help ensure account information is accurate and up to date.
• Assist team members with daily account support activities.
• Maintain organized files, reports, and customer records.
• Support administrative tasks related to account management and customer service.

What We Offer

• Paid training and structured onboarding.
• Supportive and collaborative team environment.
• Stable full-time employment.
• Opportunities for career growth into customer service, account coordination, or leadership roles.

Qualifications

• High school diploma or equivalent required.
• Strong communication and customer service skills.
• Excellent attention to detail and organizational abilities.
• Comfortable working in a professional office environment.
• Ability to manage multiple tasks and meet deadlines.
• Positive attitude and willingness to learn.