Customer Account Assistant – Entry Level

BrandNest; Birmingham (AL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Paid training

Supportive team environment

Stable full-time employment

Career growth opportunities

Job summary

Brand Nest in Birmingham, AL is seeking a motivated Customer Account Assistant – Entry Level to support account administration and customer service activities. This role offers hands-on training in a collaborative, team-focused environment and a real chance to grow within the company.

You will maintain customer records, respond to basic inquiries, and help keep information accurate while juggling multiple tasks in a professional office setting.

Qualifications

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Excellent attention to detail and organizational abilities.
• Comfortable working in a professional office environment.
• Ability to manage multiple tasks and meet deadlines.
• Positive attitude and willingness to learn.

Responsibilities

• Assist with maintaining customer account records and documentation.
• Support customers with basic account-related inquiries and requests.
• Help ensure account information is accurate and up to date.
• Assist team members with daily account support activities.
• Maintain organized files, reports, and customer records.

Skills

Communication skills

Customer service

Attention to detail

Time management

Willingness to learn

Education

High school diploma

Job description

Job Overview

Brand Nest is seeking a motivated Customer Account Assistant – Entry Level to support account administration and customer service activities. This role is ideal for individuals looking to build professional experience while assisting with customer support and account coordination in a team-focused environment.

Key Responsibilities

• Assist with maintaining customer account records and documentation.
• Support customers with basic account-related inquiries and requests.
• Help ensure account information is accurate and up to date.
• Assist team members with daily account support activities.
• Maintain organized files, reports, and customer records.

What We Offer

• Paid training and structured onboarding.
• Supportive and collaborative team environment.
• Stable full-time employment.
• Opportunities for career growth into customer service, account coordination, or leadership roles.

Qualifications

• High school diploma or equivalent required.
• Strong communication and customer service skills.
• Excellent attention to detail and organizational abilities.
• Comfortable working in a professional office environment.
• Ability to manage multiple tasks and meet deadlines.
• Positive attitude and willingness to learn.

Start your career with Brand Nest and gain valuable experience in customer support and account administration as a Customer Account Assistant – Entry Level in Birmingham.