Entry-Level Account Representative – Full-Time

TVC Collective; Hayward (CA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Full-time employment

Paid training

Hands-on experience

Professional development

Team environment

Career advancement

Skill development

Job summary

TVC Collective in Hayward, CA is seeking an Entry-Level Account Representative for a full-time role. No prior industry experience is required; we provide training to develop communication, customer service, and account management skills.

You will build relationships with customers, assist with products and programs, and participate in team training and development. This role offers growth opportunities and a supportive, team-oriented environment.

Qualifications

• No previous account management or industry experience required.
• Excellent verbal and interpersonal communication skills.
• Professional, friendly, and customer-focused attitude.
• Comfortable speaking with customers and community members.
• Strong work ethic and willingness to learn.
• Reliable, organized, and detail-oriented.

Responsibilities

• Build and maintain positive relationships with customers and accounts
• Serve as a professional point of contact for customer questions and requests
• Provide accurate information and assist customers with available products, services, or programs
• Support customer acquisition, outreach, and account-related initiatives
• Identify customer needs and help provide appropriate solutions
• Maintain accurate account and customer information
• Collaborate with team members to meet daily and organizational goals
• Participate in training, team meetings, and professional development
• Represent the organization professionally at events and community activities
• Take on additional responsibilities as skills and experience develop

Skills

Verbal communication

Interpersonal skills

Customer-focused

Teamwork

Willingness to learn

Job description

We are seeking a motivated and personable Entry-Level Account Representative to join our growing team. This full-time position is ideal for someone who enjoys working with people, building relationships, and developing professional skills in a fast-paced environment.

No prior industry experience is required. We provide training and hands-on coaching to help you develop the communication, customer service, and account management skills needed to succeed.

Key Responsibilities

• Build and maintain positive relationships with customers and accounts
• Serve as a professional point of contact for customer questions and requests
• Provide accurate information and assist customers with available products, services, or programs
• Support customer acquisition, outreach, and account-related initiatives
• Identify customer needs and help provide appropriate solutions
• Maintain accurate account and customer information
• Collaborate with team members to meet daily and organizational goals
• Participate in training, team meetings, and professional development
• Represent the organization professionally at events and community activities
• Take on additional responsibilities as skills and experience develop

Qualifications

• No previous account management or industry experience required
• Strong verbal and interpersonal communication skills
• Professional, friendly, and customer-focused attitude
• Comfortable speaking with customers and community members
• Strong work ethic and willingness to learn
• Reliable, organized, and detail-oriented
• Ability to work independently and as part of a team
• Motivated to grow professionally and take on new challenges

What We Offer

• Full-time employment
• Paid training and ongoing coaching
• Hands-on experience in customer service and account management
• Professional development opportunities
• Supportive, team-oriented work environment
• Opportunities for career advancement
• Opportunities to develop communication, leadership, and business skills

Ideal Candidate

The ideal candidate is driven, personable, dependable, and eager to learn. This position is a strong fit for someone looking to gain valuable professional experience, develop customer-facing skills, and build a long-term career with opportunities for growth.