Custom Framing Specialist - In-Store Service

Michaels Stores; Santa Maria (CA); On-site; USD 23,000 - 28,000; Full time

Job summary

The Michaels Companies Inc. operates a Santa Maria, CA store where team members build customer relationships by delivering custom framing solutions and assisting shoppers with product selection.

The role emphasizes accurate framing work, friendly service, and maintaining organized, in-stock displays across the framing department. Employees follow SOPs, support safety programs, and handle duties from stocking to omnichannel processes, including cash handling and checkout responsibilities.

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate framing equipment and a glass cutter.
• Retail experience and experience selling products and/or services to customers.

Responsibilities

• Adhere to SOPs and Company programs to ensure compliance with laws and requirements.
• Build relationships with customers while creating custom framing solutions and deliver sales and production results.
• Complete framing orders with a high degree of quality and on time.
• Maintain the frame department and other assigned areas including SISO and Directed Replenishment.
• Deliver friendly customer service and help customers find what they’re looking for.

Skills

Basic computer skills

Basic measuring skills

Framing equipment operation

Glass cutter use

Job description

The Michaels Companies Inc. operates a Santa Maria, CA store where team members build customer relationships by delivering custom framing solutions and assisting shoppers with product selection.

The role emphasizes accurate framing work, friendly service, and maintaining organized, in-stock displays across the framing department. Employees follow SOPs, support safety programs, and handle duties from stocking to omnichannel processes, including cash handling and checkout responsibilities.