Framing Specialist & Customer Experience Lead

The Michael's Companies; Mission Viejo (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Employee discounts

Tuition assistance

Commuter benefits

Flexible spending accounts

Telemedicine services

Job summary

The Michaels Companies in Mission Viejo, CA is seeking an enthusiastic Store Associate to help customers find framing solutions and create a welcoming shopping experience. You will assist with sales, frame orders, and maintain clean, well-stocked areas.

Responsibilities include operating the cash register, following SOPs, and supporting safety programs while delivering friendly service in a fast-paced retail environment.

Qualifications

• Basic computer skills required.
• Basic measuring skills and ability to operate framing equipment and glass cutter.
• Retail experience preferred.

Responsibilities

• Deliver sales and framing results.
• Complete framing orders on time with quality.
• Maintain display and stocked store areas.
• Provide friendly customer service and assist shoppers.
• Operate cash register and handle cash to standards.

Skills

Basic computer skills

Basic measuring skills

Framing equipment operation

Glass cutter

Retail experience

Customer service

Tools

Framing equipment

Glass cutter

Job description

The Michaels Companies in Mission Viejo, CA is seeking an enthusiastic Store Associate to help customers find framing solutions and create a welcoming shopping experience. You will assist with sales, frame orders, and maintain clean, well-stocked areas.

Responsibilities include operating the cash register, following SOPs, and supporting safety programs while delivering friendly service in a fast-paced retail environment.