Custom Framing Sales Lead

Michaels of Canada; Merritt Island (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental insurance

Vision coverage

Tuition assistance

Employee discounts

Job summary

The Michaels Companies Inc. is seeking a Store Lead in Merritt Island, FL to guide a framing team and elevate customer experiences through custom framing solutions. You will partner with the Store Manager to execute SOPs, manage daily operations, and ensure timely delivery of framing projects.

You will coach staff in selling techniques, monitor KPIs, and foster a positive, collaborative environment while handling interview, onboarding, and development activities for team members.

Qualifications

• Basic computer skills required.
• Previous custom framing or retail management experience preferred.
• Experience leading a sales team.

Responsibilities

• Assist Store Manager in leading and managing adherence to SOPs and Company programs to ensure compliance and store standards.
• Develop and coach the team selling behaviors.
• Lead the delivery of high-quality custom framing solutions to customers on time by planning workload with the Store Manager.
• Achieve KPIs and manage the framing team to achieve their role KPIs.
• Review sales and production workload and build plans and sales floor time for networking.

Skills

Team leadership

Framing experience

Basic computer skills

Job description

The Michaels Companies Inc. is seeking a Store Lead in Merritt Island, FL to guide a framing team and elevate customer experiences through custom framing solutions. You will partner with the Store Manager to execute SOPs, manage daily operations, and ensure timely delivery of framing projects.

You will coach staff in selling techniques, monitor KPIs, and foster a positive, collaborative environment while handling interview, onboarding, and development activities for team members.