Custom Framing Designer & Customer Concierge

Michaels Stores; Charlottesville (VA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

401k with match

Employee assistance

Medical coverage

Dental coverage

Vision coverage

Telemedicine

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance

Employee discounts

Partner discounts

Job summary

The Michaels Charlottesville store is hiring for a framing associate role. You will help customers, locate products, and provide framing solutions while maintaining a clean, well-stocked store environment. You will assist with framing orders, operate the cash register, and support omni-channel processes.

Skills include basic computer use and measuring, with preferred retail experience and ability to use framing equipment and glass cutter. Weekend and evening shifts may apply.

Qualifications

• basic computer skills
• basic measuring skills
• ability to operate the framing equipment and glass cutter
• retail experience preferred
• experience selling products and/or services to customers

Responsibilities

• Adhere to SOPs and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions; deliver sales and production results
• Complete framing orders with a high degree of quality and on time
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Follow Standard Operating Procedures (SOPs) and Company programs
• Support shrink and safety programs
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and execute cash handling to standards
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes

Job description

The Michaels Charlottesville store is hiring for a framing associate role. You will help customers, locate products, and provide framing solutions while maintaining a clean, well-stocked store environment. You will assist with framing orders, operate the cash register, and support omni-channel processes.

Skills include basic computer use and measuring, with preferred retail experience and ability to use framing equipment and glass cutter. Weekend and evening shifts may apply.