Custom Framing & Customer Experience Specialist

michaels; Beachwood (OH); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Employee discounts

Tuition assistance

Commuter benefits

Job summary

Michaels in Beachwood, OH is seeking a store associate to build customer relationships and help customers craft custom framing solutions. You will assist shoppers, manage framing orders, and maintain a well merchandised, in-stock store environment.

Prepare to work behind the register, stock aisles, and participate in Omni channel processes. This role emphasizes friendly service, accuracy, and adherence to SOPs in a fast-paced retail setting.

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate framing equipment and glass cutter.

Responsibilities

• Provide friendly customer service and help customers find items.
• Complete framing orders with quality and on time.
• Operate cash register and handle cash to standards.
• Support Omni channel processes and in-store merchandising.
• Assist with stock replenishment and store cleaning as needed.
• Follow SOPs and company policies to ensure compliance.

Skills

Basic computer skills

Basic measuring skills

Operation of framing equipment

Tools

Framing equipment

Glass cutter

Job description

Michaels in Beachwood, OH is seeking a store associate to build customer relationships and help customers craft custom framing solutions. You will assist shoppers, manage framing orders, and maintain a well merchandised, in-stock store environment.

Prepare to work behind the register, stock aisles, and participate in Omni channel processes. This role emphasizes friendly service, accuracy, and adherence to SOPs in a fast-paced retail setting.