Custodial Services Manager

University Of Michigan; Ann Arbor (MI); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a distinguished academic health system dedicated to improving health through education, patient care, and research. This role offers a unique opportunity to lead and inspire a team in Environmental Services, ensuring high standards of cleanliness and service across a large healthcare facility. You will engage in critical management tasks, oversee operations, and contribute to quality improvement initiatives. With a focus on collaboration and excellence, you'll play a vital role in enhancing the patient experience and supporting healthcare operations. If you're driven by service and leadership, this position is for you.

Benefits

Excellent medical, dental and vision coverage

Retirement Savings Opportunities

Qualifications

• Bachelor's degree or equivalent experience required.
• Progressively responsible management experience in labor-intensive support services.

Responsibilities

• Provide administrative support to the Assistant Director of Environmental Services.
• Manage the afternoon EVS Supervisor Team and monitor productivity.

Skills

Management Experience

Interpersonal Skills

Coaching Skills

Knowledge of Housekeeping Standards

Education

Bachelor's Degree

Equivalent Combination of Education and Experience

Job description

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• Retirement Savings Opportunities

Responsibilities*

Provide administrative and managerial support to the Assistant Director of the Environmental Services Department. Responsible for planning and overseeing the work of the Environmental Services (EVS) Supervisor Team, with a particular focus on the afternoon shift.

Key responsibilities include conducting daily facility walk-throughs, performing quality inspections, and completing detailed reports. Participate in the planning, development, implementation, and evaluation of services provided by Environmental Services.

Assist in guiding housekeeping and waste management operations across University Health System, covering all three shifts, seven days a week. The ideal candidate will be service-minded and possess strong interpersonal skills to engage in committees, groups, and activities related to their areas of oversight.

Additional responsibilities include:

• Managing the afternoon EVS Supervisor Team.
• Monitoring productivity and efficiency of supervisors and frontline staff.
• Supporting supervisors on service and performance-related issues.
• Assisting with budgeting, scheduling, inventory control, and process improvement initiatives.

Required Qualifications*

• Bachelor's degree or an equivalent combination of education and experience is necessary.
• Reasonable progressively responsible management experience in labor intensive support services is necessary.
• Knowledge of housekeeping standards, procedures and methods.
• Excellent coaching, communications and employee skills.

Desired Qualifications*

• Considerable experience in managing Environmental Services, Bed Tracking, Facilities Management, Quality Assurance Program or related functions in a large hospital and health care environment.
• A demonstrated record of successful support to health care operations, including exceptional customer services and quality improvement skills.
• Thorough knowledge of JCAHO, OSHA and other regulatory agency requirements.
• Some experience in managing employees in a unionized setting is desirable.

Work Schedule

This position is Afternoons / Tuesday-Saturday

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

This position is onsite.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process maybegin as early as the eighth day after posting.Thisopening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.