Environmental Services Manager

SSA Group; Royal Oak (MI); On-site; USD 45,000 - 85,000; Full time

Job summary

An established industry player seeks an Environmental Services Manager to lead operations at a renowned zoo. This role offers a unique opportunity to oversee a diverse team, ensuring compliance with cleanliness standards and fostering an inclusive work environment. You'll be responsible for operational leadership, team management, and promoting sustainability initiatives. With a focus on collaboration and communication, you'll partner with various departments to align services with organizational goals. If you have a passion for environmental practices and a knack for problem-solving, this is the perfect opportunity to make a meaningful impact in a vibrant setting.

Benefits

Flexible Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Company Paid Disability

Training and Career Development

Tuition Discount

Meal Plan

Employee Discounts

$75 Monthly Cell Phone Stipend

Qualifications

• Proven ability to lead diverse teams and implement effective operational strategies.
• Strong communication skills with the ability to articulate policies and procedures clearly.

Responsibilities

• Plan and manage daily operations for guest services and custodial shifts.
• Recruit, train, and evaluate team members while ensuring compliance with standards.

Skills

Leadership

Communication Skills

Operational Strategy

Problem Solving

Knowledge of Compliance Regulations

Budget Management

Sustainability Practices

Education

Relevant Job Experience

Certification in Environmental Services

Tools

Custodial Equipment

Budget Management Software

Job description

Detroit Zoo, Royal Oak, Michigan, United States of America

Job Description

Posted Wednesday, January 22, 2025 at 5:00 AM

SSA Group at Detroit Zoo is looking for a talented Environmental Services Manager to join our team!

Please note that for this position, we accept applications on an ongoing basis. There is no set deadline for submitting your application. We encourage interested candidates to apply at any time, and we will review applications as they are received. This approach allows us to continuously consider potential candidates and ensures that opportunities remain open until the ideal candidate is found.

Position Overview:
The Environmental Services Manager will coordinate and oversee operations to fulfill contractual and organizational responsibilities effectively. This role involves leading a diverse team, ensuring compliance with cleanliness and sanitation standards, and fostering a positive and inclusive work environment.

Responsibilities:

1. Operational Leadership:

• Plan, supervise, and manage daily operations for both daytime guest services and evening custodial shifts.
• Oversee sanitation standards across all areas, ensuring cleanliness and compliance with organizational policies.
• Adjust work schedules to optimize workflow and meet operational demands.

Team Management:

• Recruit, hire, train, and evaluate team members while ensuring compliance with safety and operational standards.
• Conduct performance reviews, provide feedback, and support employee development.
• Foster an inclusive, respectful, and diverse team environment.

Training and Compliance:

• Develop and implement custodial training programs for safe and effective equipment use.
• Ensure team compliance with federal, state, and local regulations.
• Promote sustainability initiatives across multiple teams.

Collaboration and Communication:

• Partner with other departments to align services with established goals and standards.
• Maintain positive relationships with internal and external stakeholders.
• Communicate policies and procedures effectively, both verbally and in writing.

Budget and Resource Management:

• Research and implement innovative service delivery methods.
• Manage supply inventory and ensure maintenance of stock and equipment.

Event Support:

• Assign and supervise event setup, monitoring, and teardown.
• Ensure event spaces and public areas are clean and well-maintained.

Qualifications:

• Proven ability to lead diverse teams and implement effective operational strategies.
• Advanced technical knowledge of custodial equipment and best practices.
• Strong communication skills with the ability to articulate policies and procedures clearly.
• Familiarity with federal, state, and local compliance regulations.
• Experience managing budgets and analyzing operational costs.
• Passion for sustainability and environmental practices is a plus.
• Ability to solve problems proactively and develop practical, well-reasoned solutions.

Physical Requirements:

• Ability to safely operate custodial equipment such as trash compactors, floor scrubbers, pressure washers, and vehicles.
• Capability to perform basic equipment maintenance and repairs.

Compensation and Benefits:

• Salary is based on range in consideration of relevant job experience and certification/education.
• Flexible Time off – we want our team to take time as they need, so don’t accrue hours but rather give you freedom to schedule within scope of the business and your needs.
• Medical | Dental | Vision.
• Supplemental Insurance.
• Company Paid Short- & Long-Term Disability.
• Training and Career Development.
• Tuition Discount through Partnership College.
• Meal Plan & Employee Discounts.
• $75 monthly cell phone stipend.

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.