Custodial Operations Manager

UG2; Saint Joseph (MO); On-site; USD 52,000 - 74,000; Full time

Job summary

UG2 in Saint Joseph, Missouri is seeking a Custodial Account Manager to lead a team and oversee the facility's cleanliness, safety, and appearance. You will manage equipment, supplies, and vendor Contractors while ensuring cost-effective operations and strong client service.

You will develop QA/QC processes, monitor standards, and drive continuous improvement across cleaning and maintenance activities to meet client expectations.

Qualifications

• Bachelor's degree or equivalent in Facility Management, Business Administration or related field.
• 5–10 years of custodial management/training experience.
• Strong knowledge of floor care.
• Leadership skills to manage a large team.
• Excellent communication with management, staff, clients.
• Detail-oriented with timely problem solving.
• Adaptable to changing environments and competing demands.

Responsibilities

• Oversee custodial operations, equipment and supplies.
• Ensure adequate inventory for facility operations.
• Direct and monitor custodial contractors.
• Maintain documentation of custodial operations.
• Supervise hiring, training and development of staff.
• Develop QA/QC processes aligned with best practices.
• Oversee infrastructure assessments for cleanliness and hygiene.
• Display leadership and uphold safety, quality and service standards.
• Deliver UG2's commitment to excellent customer service.
• Develop custodial programs aligned with client specs.

Skills

Leadership

Attention to detail

Communication skills

Adaptability

Customer service

Education

Bachelor's degree or equivalent in Facility Management/Business

Job description

UG2 in Saint Joseph, Missouri is seeking a Custodial Account Manager to lead a team and oversee the facility's cleanliness, safety, and appearance. You will manage equipment, supplies, and vendor Contractors while ensuring cost-effective operations and strong client service.

You will develop QA/QC processes, monitor standards, and drive continuous improvement across cleaning and maintenance activities to meet client expectations.