Custodial Operations Lead: Elevate Team & Standards

Employment Group; Grand Rapids (MI); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

PTO & Holidays

Uniform shirts

Well-maintained equipment

Advanced training & certificates

Job summary

Employment Group is seeking a hands-on Custodial Operations Lead to manage daily cleaning services across administrative and industrial facilities. Lead staffing, training, safety, and resource allocation to meet customer standards.

You will coach and develop custodial staff, conduct inspections, and ensure high-quality results while maintaining clear communication with customers and residents. The role emphasizes teamwork and adherence to EG values.

Qualifications

• High school diploma or equivalent preferred.
• Minimum of 3 years of related experience; custodial/building maintenance desirable.
• Ability to operate cleaning equipment and basic machinery.
• Strong leadership and team management skills.
• Good communication with customers and residents.
• Must meet EG requirements to drive a company vehicle.
• Ability to plan and meet goals within established parameters.

Responsibilities

• Lead and oversee daily custodial operations, ensuring proper staffing, training, safety, and resources.
• Conduct inspections and quality audits to ensure tasks are completed safely, on time, to standards.
• Coach, mentor, train, and onboard custodial staff, improving performance.
• Build positive relationships and communicate with team, management, occupants, and customer representatives.
• Perform custodial and specialty cleaning activities and cover staffing shortages.
• Maintain documentation, report concerns, verify completion of priority work.

Skills

Leadership

Communication

Computers

Cleaning equipment

Education

High school diploma

Tools

Cleaning equipment

Computers

Job description

Employment Group is seeking a hands-on Custodial Operations Lead to manage daily cleaning services across administrative and industrial facilities. Lead staffing, training, safety, and resource allocation to meet customer standards.

You will coach and develop custodial staff, conduct inspections, and ensure high-quality results while maintaining clear communication with customers and residents. The role emphasizes teamwork and adherence to EG values.