Custodial Account Manager

Goodwill Northern New England; Kittery (ME); On-site; USD 57,000 - 66,000; Full time

Job summary

The Goodwill Northern New England is seeking a Project Manager III to supervise and coordinate designated Good Clean/NNEES contracted sites with substantial revenue responsibility. You will oversee daily operations, ensure contract deliverables, and lead staff recruitment, training, and scheduling in a fast-paced environment.

Based in Portsmouth, NH, this role requires strong custodial operations knowledge, leadership skills, and the ability to drive safety, quality, and efficiency across

Qualifications

• Knowledge of custodial practices and procedures.
• Ability to supervise, instruct and motivate employees about performing duties outlines in the contract.
• Ability to work as a member of a team.
• Ability to handle strenuous physical activity including occasional heavy lifting.
• Ability to use a personal computer, to include e‑mail, internet and Microsoft Office software.
• Ability to perform basic math skills, to include addition, subtraction, multiplication, division, fractions and percentages.
• Ability to maintain confidentiality of classified information.
• Successful completion of a background check that meets Agency standards.
• Valid driver’s license with a satisfactory driving record and insurance that meets Agency standards.

Responsibilities

• Supervise assigned personnel to include recruiting, hiring, training, evaluating, and scheduling.
• Direct the day-to-day operations of assigned contracted sites by ensuring all deliverables are completed for the customer as well as completion of all tasks in the contract/SOW.
• Prepare reports for management and customers such as daily operation logs, waste reports, time sheets, incident reports, competitive employment statements, disability statements and cost analysis.
• Ensure supplies and equipment are available and in working order at sites.
• Provide oversight of equipment in region-safety log maintained, working properly, inventory.
• Provide oversight of fleet vehicles in the region including completion of the daily fleet log and coordinate vehicle maintenance, registration, and inspection.
• Interface with PM to assure GC projects (floors, windows and general SOA’s) are scheduled and executed and billed according to contract.
• Interface with the Director of Operations to establish procedure for new GC contract start up in assigned area (equipment required/ordered, service costing shared, develop a schedule for duties to be followed by staff).
• Schedule and/or complete non-daily task such as high dusting, strip and wax floors, carpet cleaning.
• Approve Good Clean PO from PM via Financial edge and vendors.
• Manage the renewal process of GC contracts in assigned areas.
• Driving a box truck for recycle collection
• Participate in regularly scheduled GC management meetings.
• Perform other relevant duties as assigned.

Skills

Custodial knowledge

Interpersonal skills

Supervision

Teamwork

Physical endurance

Computer literacy

Basic math

Confidentiality

Driving record

Education

Bachelor’s degree in business administration or relevant experience

4+ years custodial services experience

4+ years of supervisory or project management experience

Tools

Microsoft Office

Job description

Salary: 57k - $66k per year

Schedule: Monday - Friday (7am - 3:30pm with periodical weekend work)

Job Summary

The Good Clean Account Manager provides supervision, coordination, and development of designated Good Clean/NNEES contracted sites with a gross revenue of $400,000+.

Location

Portsmouth, NH

Description

Job Details

The Good Clean Project Manager III Is Expected To

• Supervise assigned personnel to include recruiting, hiring, training, evaluating, and scheduling.
• Direct the day-to-day operations of assigned contracted sites by ensuring all deliverables are completed for the customer as well as completion of all tasks in the contract/SOW.
• Prepare reports for management and customers such as daily operation logs, waste reports, time sheets, incident reports, competitive employment statements, disability statements and cost analysis.
• Ensure supplies and equipment are available and in working order at sites.
• Provide oversight of equipment in region-safety log maintained, working properly, inventory.
• Provide oversight of fleet vehicles in the region including completion of the daily fleet log and coordinate vehicle maintenance, registration, and inspection.
• Interface with PM to assure GC projects (floors, windows and general SOA’s) are scheduled and executed and billed according to contract.
• Interface with the Director of Operations to establish procedure for new GC contract start up in assigned area (equipment required/ordered, service costing shared, develop a schedule for duties to be followed by staff).
• Schedule and/or complete non-daily task such as high dusting, strip and wax floors, carpet cleaning.
• Approve Good Clean PO from PM via Financial edge and vendors.
• Manage the renewal process of GC contracts in assigned areas.
• Driving a box truck for recycle collection
• Participate in regularly scheduled GC management meetings.
• Perform other relevant duties as assigned.

Minimum Qualifications

• Knowledge of custodial practices and procedures.
• Developed interpersonal and problem-solving skills.
• Ability to supervise, instruct and motivate employees about performing duties outlines in the contract.
• Ability to work as a member of a team.
• Ability to handle strenuous physical activity including occasional heavy lifting.
• Ability to use a personal computer, to include e‑mail, internet and Microsoft Office software.
• Ability to perform basic math skills, to include addition, subtraction, multiplication, division, fractions and percentages.
• Ability to maintain confidentiality of classified information.
• Successful completion of a background check that meets Agency standards.
• Valid driver’s license with a satisfactory driving record and insurance that meets Agency standards.

Preferred Qualifications

• Bachelor’s degree in business administration or relevant experience.
• 4+ years of custodial services experience
• 4+ years of supervisory or project management experience

Physical And Work Environment Requirements

• Exposure to chemicals
• Walking and standing for long periods of time, driving, sitting, climbing,
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawls spaces under buildings)
• Repetitive pushing/pulling/lifting/carrying objects