Account Manager

HM Solutions, Inc; Milford (DE); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Health, Dental and Vision after 60days

401K after 90 days

Paid vacation after 1 year

Laptop and cell phone

Job summary

HM Solutions, Inc. in Milford, DE is seeking a dedicated Account Manager to lead janitorial services at a designated worksite. You will supervise a team of custodians, ensure assignments are completed safely, efficiently, and on schedule, and act as the working manager across all shifts.

This role requires flexibility, open availability, and strong communication. Compensation is $20 per hour with benefits including health, dental and vision after 60 days, retirement plan eligibility after 90

Qualifications

• Must supervise custodial staff and ensure shifts run safely and on time.
• Strong communication and client relations to address issues promptly.
• Willingness to learn about cleaning products and procedures.

Responsibilities

• Maintain good client relations and resolve issues quickly.
• Interview, hire decisions, and train new staff.
• Discipline staff as needed and manage supplies distribution.
• Lead custodial teams and monitor quality control.
• Manage labor and supplies to stay within budget.
• Schedule work to ensure contract compliance.
• Review performance and implement training and corrective actions.
• Complete quality control programs per company guidelines.

Skills

Basic computer knowledge

Good communication

Client/customer service

Follow instructions

Prioritize tasks

Teamwork

Independent work

Cleaning products knowledge

Job description

HM Solutions is seeking a dedicated and detail-oriented Account Manager to join our team. This role is essential in ensuring that our facilities are clean, safe, and well-maintained. The ideal candidate will possess a strong work ethic, attention to detail, and a commitment to providing high-quality cleaning services across various environments. The Janitorial Account Manager is assigned to a designated worksite overseeing a group of custodians to assure assignments are completed in an effective, efficient, safe and timely manner, and overseeing all custodial activities on all shifts. This is a working manager position.

This position requires great flexibility.

Hours: Open availability

Compensation: $20/hr

ESSENTIAL DUTIES

• Maintain good client relations.
• Resolve all customer issues in a timely manner.
• Participate in interviewing, make hiring decisions, and train new hires.
• Enforces policy and procedures. May be required to discipline, suspend or terminate employees.
• Maintains distribution and delivery of supplies and equipment to custodial staff.
• Team leadership Abilities
• Monitor to ensure quality control expectations are met
• Manage expenditures such as labor and supplies to budget
• Manage schedules to ensure contract compliance
• Review employee performance and be able to execute training and corrective action plans
• Complete all quality control programs in accordance with company guidelines
• Ability to self-manage daily activities without supervision.

SKILLS AND KNOWLEDGE

• Basic computer knowledge
• Good communication and interpersonal skills
• Good client/customer service skills
• Ability to follow oral and written instructions.
• Ability to prioritize multiple tasks
• Ability to work effectively with a team.
• Ability to work independently as needed to support the group effort
• Basic knowledge of cleaning products or willing to learn.

BENEFITS

• Health, Dental and Vision after 60 days
• 401K after 90 days
• Full time employees 1 week paid vacation after 1 full year of service
• Laptop for company use along with cell phone.

HM Solutions, Inc. considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law.HM Solutions also provides reasonable