Curriculum Architect & Instructional Designer

North End Teleservices, Inc.; Omaha (NE); On-site; USD 60,000 - 80,000; Full time

Job summary

North End Teleservices, Inc. seeks a Training Designer to own curriculum architecture, learning objectives, materials, assessments, and LMS content. Translate client requirements and performance gaps into practical curricula that prepare employees for success across NET programs.

Collaborate with Operations, QA, and SMEs to define objectives, develop materials and scenarios, govern version control, and publish courses and learning paths with consistent quality.

Qualifications

• Minimum three years of corporate training or related instructional experience.
• Experience producing facilitator guides, job aids, assessments, and scenario-based learning materials.
• Strong writing, editing, organization, and stakeholder collaboration skills; proficiency with Microsoft Office and digital learning tools.

Responsibilities

• Own the design, development, and maintenance of accurate, accessible learning resources across NET programs.
• Partner with Operations, QA, and subject matter experts to identify knowledge gaps and define measurable learning objectives.
• Design curricula for new hires, cross-training, refresher, process-change, and remediation.

Skills

Curriculum development

Instructional design

Trainer enablement

Education

Associate degree or higher in Education/Instructional Design/Communications/OD

Tools

Microsoft Office Suite

LMS platforms

eLearning authoring tools

Job description

North End Teleservices, Inc. seeks a Training Designer to own curriculum architecture, learning objectives, materials, assessments, and LMS content. Translate client requirements and performance gaps into practical curricula that prepare employees for success across NET programs.

Collaborate with Operations, QA, and SMEs to define objectives, develop materials and scenarios, govern version control, and publish courses and learning paths with consistent quality.