Curriculum Architect, Enablement & Learning

Triwill Group; New York, Northern (NY, KY); Hybrid; USD 116,000 - 154,000; Full time

Benefits offered by this job

Generous benefits package

RSUs and Employee Stock Purchase Plan

401(k) plan and match

Healthcare, dental, parental planning,

Mental health benefits

Onboarding and professional growth

Job summary

Datadog is seeking a Learning Enablement professional to build world-class curriculum for Global Commercial Customer Success. You will design instructor-led, eLearning, and on-demand content, partnering with Program Management to translate business goals into measurable learning outcomes.

You’ll own learning objectives, align them with observable behaviors, and drive multi-week content programs through cross-functional teams in a hybrid Datadog workplace.

Qualifications

• 4–5 years in Enablement, Learning & Development, Sales, Revenue Operations or similar
• Proven track record designing and building enablement content with measurable learner impact
• Working knowledge of adult learning principles and a learning design methodology (e.g. ADDIE or equivalent)
• Ability to design clean, intuitive learning materials across modalities — instructor-led, eLearning, simulation, job aids
• Ability to manage multi-week content projects independently and deliver quality on short timeframes
• Experience partnering with subject matter experts and stakeholders in a go-to-market organization
• Comfort using learner data to find gaps and improve programs
• Understanding of sales processes in a high-velocity environment
• Familiarity with at least one sales methodology (e.g. Command of the Message, MEDDICC, Sandler, Challenger, value-based selling) or equivalent

Responsibilities

• Build the curriculum for Global Commercial Customer Success by creating high-quality enablement content including instructor-led materials, facilitator guides, eLearning, job aids and assessments.
• Build within the learner journey by contributing to role-specific onboarding, everboarding and on-demand components.
• Translate performance expectations into observable behaviors and clear proficiency standards.
• Turn business problems into learning design by identifying key behaviors and knowledge and designing the learning to shift them.
• Own learning objectives and design assessments to measure them.
• Create programs that drive durable behavior change with practice, reinforcement and refreshers.
• Develop content with build partners and Enablement teams, and manage your build schedule to meet quality standards and timelines.
• Collaborate with facilitators, operations and test audiences to ensure successful rollouts of new and updated programs.
• Maintain content accuracy and currency after launch, updating as needed.
• Leverage AI for scripting, storyboards, assessment drafting and learner-feedback analysis; coach peers on responsible AI-assisted content creation.

Skills

Instructional design

Learning design

Project management

Stakeholder management

Go-to-market collaboration

Analytical skills

Sales methodology knowledge

Data-driven improvement

Tools

LMS

Content authoring tools

Job description

Datadog is seeking a Learning Enablement professional to build world-class curriculum for Global Commercial Customer Success. You will design instructor-led, eLearning, and on-demand content, partnering with Program Management to translate business goals into measurable learning outcomes.

You’ll own learning objectives, align them with observable behaviors, and drive multi-week content programs through cross-functional teams in a hybrid Datadog workplace.