Curriculum Manager

United States Digital Space LLC; New York (NY); Hybrid; USD 116,000 - 154,000; Full time

Benefits offered by this job

Stock equity (RSUs)

Employee stock purchase plan

Career development

Onboarding

Mentor program

Inclusive culture

Job summary

Datadog is seeking a senior Enablement Curriculum Builder to develop high-quality learning experiences for Global Commercial Customer Success. You will own end-to-end design from objectives through assessments, building role-specific onboarding journeys and ensuring durable behavior change.

You will partner with Program Management and Strategy teams to translate business needs into effective learning and use AI to enhance content creation, measurement, and continuous improvement.

Qualifications

• 4–5 years in Enablement, Learning & Development, Sales, Revenue Operations or similar.
• Proven track record designing and building enablement content with measurable learner impact
• Working knowledge of adult learning principles and a learning design methodology (e.g. ADDIE or equivalent)
• Ability to design clean, intuitive learning materials across modalities — instructor-led, eLearning, simulation, job aids — blending instructional and visual design
• Ability to manage multi-week content projects independently and deliver quality on short timeframes
• Experience partnering with subject matter experts and stakeholders in a go-to-market organization
• Comfort using learner data — completion, assessment and feedback — to find gaps and improve programs
• Understanding of sales processes and challenges in a high-velocity environment
• Familiarity with at least one sales methodology (e.g. Command of the Message, MEDDICC, Sandler, Challenger, value-based selling) or equivalent

Responsibilities

• Build the curriculum for Global Commercial Customer Success and develop high-quality enablement content for multiple modalities.
• Build within the learner journey and contribute to role-specific onboarding, everboarding and on-demand components.
• Know what good looks like by translating performance expectations into observable behaviors.
• Turn business problems into learning design by partnering with Program Management and Strategy & Operations.
• Own the learning objectives for the programs built and design assessments accordingly.
• Build programs that drive durable behavior change with practice, reinforcement and refresher paths.
• Develop content with build partners and enablement teams, managing schedules to meet quality standards and timelines.
• Partner with facilitators, operations teams and test audiences to ensure successful rollouts.
• Help maintain programs post-launch with accuracy and currency.
• Use AI for scripting, storyboards, assessment drafting and learner-feedback analysis, and coach peers on responsible AI-assisted content creation.

Skills

Enablement

Learning & Development

Sales

Revenue Operations

Tools

LMS

Content authoring tools

Job description

Reporting to the Senior Manager, Enablement Curriculum and working across a cross-functional Enablement team, you'll build learning experiences that hold up in the field - objectives, practice, assessment, and the content that carries them. This is a builder's role. You'll decide how the learning actually works, and you'll own the quality of what ships.

*At the company, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.*

Who you are:

• An owner: You take pride in your outputs and their outcomes. You take ownership from design through launch and everything that comes after it.

• An innovator: You challenge the status quo, bring new ideas, and look for ways to improve what already exists.

• An agile problem solver: You shift seamlessly between detail and big picture to meet the moment, adapting to change with a solutions-oriented mindset.

• A lifelong learner: You challenge assumptions and use curiosity to drive continuous improvement.

• A trusted advisor: You ask sharp questions, synthesize complex ideas, and build relationships to understand and explain ambiguous concepts.

• A clear communicator: You bring structure, clarity and polish to your work - written, verbal or visual.

What you’ll do:

• Build the curriculum for Global Commercial Customer Success.Develop high-quality enablement content (instructor-led materials, facilitator guides, eLearning, job aids and assessments) for both individual contributors and their frontline leaders, built to instructional design and adult learning principles.

• Build within the learner journey. Contribute to and build the components of role-specific journeys (onboarding, everboarding and on-demand) inside the curriculum arc for your area.

• Know what good looks like. Translate performance expectations into observable behaviors and clear proficiency standards.

• Turn business problems into learning design. Partner with Program Management and Strategy & Operations to identify the key behaviors and knowledge a program needs to shift, and design the learning that gets there.

• Own the learning objectives for the programs you build, and design assessments that measure against them.

• Build programs that drive durable behavior change. Design practice, reinforcement and refresher paths into programs.

• Develop content with build partners and other Enablement teams, including subject matter experts who don't report to you, and manage your build schedule so programs meet quality standards and timelines.

• Partner with facilitators, operations teams and test audiences to ensure successful rollouts of new and updated programs.

• Help maintain the programs you build, keeping content accurate, current and consistent after launch.

• Use AI well. Use AI for scripting, storyboards, assessment drafting and learner-feedback analysis, and coach peers on responsible AI-assisted content creation.

Your experience:

• 4–5 years in Enablement, Learning & Development, Sales, Revenue Operations or similar (bonus points for a combination)

• Proven track record designing and building enablement content with measurable learner impact

• Working knowledge of adult learning principles and a learning design methodology (e.g. ADDIE or equivalent)

• Ability to design clean, intuitive learning materials across modalities — instructor-led, eLearning, simulation, job aids — blending instructional and visual design

• Ability to manage multi-week content projects independently and deliver quality on short timeframes

• Experience partnering with subject matter experts and stakeholders in a go-to-market organization

• Comfort using learner data — completion, assessment and feedback — to find gaps and improve programs

• Understanding of sales processes and challenges in a high-velocity environment

• Familiarity with at least one sales methodology (e.g. Command of the Message, MEDDICC, Sandler, Challenger, value-based selling) or equivalent

Bonus Points:

• Experience in Sales, Sales Development, Sales Leadership or Sales Operations

• Formal grounding in instructional design and adult learning (e.g. ATD CPTD, CPLP or equivalent)

• Experience at a high-growth B2B SaaS or technology company

• Experience with an LMS and content authoring tools

• Experience building content that other people facilitate

• Basic understanding of the observability, DevOps or cloud space

Benefits & Growth:

• Generous and competitive benefits package

• New hire stock equity (RSUs) and employee stock purchase plan

• Continuous career development and pathing opportunities

• Employee-focused best in class onboarding

• Internal mentor and cross-departmental buddy program

• Friendly and inclusive workplace culture

*Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with the company.*

the company offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, the company offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at the company is:

$116,000—$154,000 USD

About the company:

the company is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, the company enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and the company Learning Center.

Equal Opportunity at the company:

the company is proud to offer