Curbside Service Team Leader

Meijer Inc.; Metamora (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a store operations leader to supervise daily activities across store departments, serving as a mentor and coach for team members. You will implement strategies to enhance customer service, drive sales, and maintain store standards during peak hours.

The role emphasizes staffing, training, performance management, and ensuring a positive shopping environment with a strong focus on safety and operational excellence.

Qualifications

• Experience leading teams in a retail environment.
• Experience resolving conflicts and root causes.
• Ability to manage multiple tasks and priorities.
• Ability to analyze financial and statistical information.
• Ability to coach and mentor team members.
• Strong communication to drive staffing and customer service.

Responsibilities

• Plan, direct and supervise day-to-day operations within store departments.
• Mentor and coach team members to meet service and sales goals.
• Implement strategies to improve customer service and store appearance.
• Staffing, selection and hiring to meet staffing needs.
• Promote succession planning and career development.
• Enforce safety, training, and Meijer standards.
• Handle disciplinary actions and discharge when needed.
• Achieve department sales and control shrink.

Skills

Staff management

Customer service

Leadership

Communication

Problem solving

Time management

Education

High school diploma or equivalent

Job description

Meijer Inc. is seeking a store operations leader to supervise daily activities across store departments, serving as a mentor and coach for team members. You will implement strategies to enhance customer service, drive sales, and maintain store standards during peak hours.

The role emphasizes staffing, training, performance management, and ensuring a positive shopping environment with a strong focus on safety and operational excellence.