Curbside Grocery Shopper & Customer Service Pro

H-E-B; Plano (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

H-E-B in Plano, TX is hiring a Customer Service Representative to pick eCommerce orders, pack them, and ensure cleanliness in eStore areas. You will assist customers with questions, locate items, and help load orders into customers' vehicles, following SOPs and safety guidelines.

Role requires fast-paced accuracy, attention to detail, and commitment to product freshness and sanitation, with flexible scheduling and in-store operations.

Qualifications

• HS Diploma or GED (or equivalent).
• Ability to prioritize and handle cross-functional tasks.
• Ability to work a flexible schedule.
• Ability to use material-handling equipment and maintain license.
• Excellent customer service skills.

Responsibilities

• Select, pack and prepare eCommerce orders.
• Package, transport, and load groceries to the customer’s vehicle.
• Assist in sorting and stocking items in storage areas.
• Maintain cleanliness and sanitation in eStore areas.
• Use a digital tool to pick items and prepare orders for staging.

Skills

Basic communication

Cross-functional tasks

Flexible schedule

MHE operation

Customer service

Education

HS Diploma or GED

Job description

H-E-B in Plano, TX is hiring a Customer Service Representative to pick eCommerce orders, pack them, and ensure cleanliness in eStore areas. You will assist customers with questions, locate items, and help load orders into customers' vehicles, following SOPs and safety guidelines.

Role requires fast-paced accuracy, attention to detail, and commitment to product freshness and sanitation, with flexible scheduling and in-store operations.