Curbside Experience Lead & Team Coach

Meijer, Inc.; Zionsville (IN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer, Inc. in Zionsville, IN is looking for a Curbside Pickup Department Lead to guide daily operations, mentor teammates, and ensure a standout customer experience at checkout and curbside services.

You will schedule tasks, coach associates, monitor product rotation and safety standards, and partner with store leaders to drive sales and service. Prior retail or customer-service leadership is preferred, with strong communication and coaching skills.

Qualifications

• Experience in retail or customer service leadership roles.
• Ability to lift and move merchandise.
• Strong communication and team-building skills.
• Commitment to fostering an inclusive workplace culture.

Responsibilities

• Guide daily curbside operations and ensure a top checkout experience.
• Assign daily tasks and mentor teammates.
• Support training and cross-training of staff.
• Lead department scheduling with focus on engagement and sales.
• Assist with inventory and product presentation as needed.

Skills

Customer service

Leadership

Coaching

Communication

Retail experience

Job description

Meijer, Inc. in Zionsville, IN is looking for a Curbside Pickup Department Lead to guide daily operations, mentor teammates, and ensure a standout customer experience at checkout and curbside services.

You will schedule tasks, coach associates, monitor product rotation and safety standards, and partner with store leaders to drive sales and service. Prior retail or customer-service leadership is preferred, with strong communication and coaching skills.