Curbside Customer Experience Lead

Meijer Inc.; Dunlap (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. in Indiana seeks a customer-focused leader to run a department, guide daily operations, and coach team members toward exceptional service and sales goals. You will drive engagement, schedule tasks, and model teamwork in a fast-paced retail environment.

You’ll mentor peers, ensure product freshness, safety compliance, and a positive atmosphere that reflects the Meijer culture. This role emphasizes leadership, inclusion, and delivering the best shopping experience.

Qualifications

• Passion for customer service with total engagement and approachability.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication skills.
• Retail or customer service experience preferred.
• Creative thinking and influence to drive results.
• Ability to build rapport and gain customer confidence.
• Ability to lift and handle products safely.
• Experience executing plans and achieving goals.
• Positive influence to foster a strong team environment.
• Commitment to an inclusive environment for team members and vendors.

Responsibilities

• Direct operations, processes, and conditions of the area.
• Plan, guide, and empower team members in daily tasks.
• Set an example by delivering exceptional customer experience.
• Engage peers to provide the best shopping experience.
• Communicate and assign daily work and coaching.
• Mentor and coach to exceed sales and service goals.
• Support training and cross-training of new talents.
• Assist with department scheduling to boost engagement.
• Ensure product freshness and proper rotation and dating.
• Maintain food safety and safe work practices.
• Lead ordering, receiving, stocking, pricing, and display.
• Contribute to Meijer culture, diversity, equity, and inclusion.

Skills

Customer service

Communication

Influence others

Team coaching

Leadership

Interpersonal skills

Customer engagement

Fitness/physical ability

Operational execution

Diversity & inclusion

Problem solving

Job description

Meijer Inc. in Indiana seeks a customer-focused leader to run a department, guide daily operations, and coach team members toward exceptional service and sales goals. You will drive engagement, schedule tasks, and model teamwork in a fast-paced retail environment.

You’ll mentor peers, ensure product freshness, safety compliance, and a positive atmosphere that reflects the Meijer culture. This role emphasizes leadership, inclusion, and delivering the best shopping experience.