Curbside Lead: Elevate Checkout & Customer Experience

Meijer Inc.; Winona Lake (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. in Indiana is seeking a goal‑oriented leader to oversee daily store operations, guiding a team to deliver exceptional customer experiences.

You will mentor staff, assign tasks, ensure product freshness and pricing accuracy, and partner with leadership to drive sales and store performance.

If you value teamwork, inclusion, and continuous development, this role offers growth opportunities and a meaningful community impact.

Qualifications

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Excellent verbal and written communication
• Retail or other customer service experience preferred
• Ability to influence others
• Ability to quickly build rapport and gain customer confidence to create repeat business

Responsibilities

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded.
• Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensuring freshness of products by closely monitoring rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operating a register and cash handling when needed.
• Operating powered equipment, where applicable.
• Participating in period end inventories, where applicable, to help achieve goals.
• May be required to act in Lead capacity in other departments throughout the store
• This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.

Skills

Customer service

Communication

Team leadership

Retail knowledge

Job description

Meijer Inc. in Indiana is seeking a goal‑oriented leader to oversee daily store operations, guiding a team to deliver exceptional customer experiences.

You will mentor staff, assign tasks, ensure product freshness and pricing accuracy, and partner with leadership to drive sales and store performance.

If you value teamwork, inclusion, and continuous development, this role offers growth opportunities and a meaningful community impact.