Cupid Principal Trainer

Medasource; United States; Remote; USD 120,000 - 150,000; Full time

Benefits offered by this job

Remote work

Travel to Dallas

Job summary

Medasource is seeking an experienced Epic Cupid Principal Trainer to provide immediate training and informatics support for a healthcare organization. The role focuses on Cupid workflows, end-user education, go-live readiness, and ongoing support.

The ideal candidate is Epic Cupid certified with prior Principal Trainer experience and hands-on Cupid rollout work. The position requires independence, fast ramp-up, and the ability to manage multiple priorities.

Qualifications

• Epic Cupid Certification is a must.
• Prior Epic Cupid Principal Trainer experience is required.
• Hands-on experience supporting an Epic Cupid rollout or implementation.
• Strong knowledge of Cupid workflows and cardiology operations.
• Experience developing and delivering Epic training curriculum.
• Experience supporting go-live readiness and activation.
• Excellent facilitation, communication, and stakeholder management skills.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Serve as the primary training and workflow expert for Epic Cupid.
• Support training efforts surrounding the Cupid rollout and go-live.
• Develop, maintain, and update Cupid training materials, curriculum, and training environments.
• Deliver classroom, virtual, and one-on-one training to clinical end users.
• Support credentialed trainers and operational stakeholders.
• Partner with application teams and subject matter experts to understand cardiology workflows.
• Assist with testing, readiness activities, system enhancements, and workflow changes.
• Maintain training documentation and workflow specifications.
• Provide end-user support and troubleshooting during implementation and go-live.
• Participate in go-live support, optimization efforts, and change management activities.
• Communicate system updates, workflow changes, and training opportunities to users.

Skills

Epic Cupid workflows

Training delivery

Facilitation

Stakeholder management

Independent work

Education

Bachelor's degree in Healthcare Informatics

Job description

Location: Remote with minimal travel to Dallas, TX

Hours: Monday–Friday, 8:00 AM–5:00 PM CST

Duration: 3-month contract with potential for extension

Position Overview

We are seeking an experienced Epic Cupid Principal Trainer to provide immediate support for a healthcare organization’s training and informatics team. This individual will serve as a subject matter expert for Epic Cupid workflows and play a key role in supporting a Cupid rollout, including training development, end-user education, go-live readiness, and ongoing support.

The ideal candidate is already Epic Cupid certified, has previous Principal Trainer experience, and has hands‑on experience supporting a Cupid implementation or rollout. This individual should be highly independent and able to step into the role with minimal onboarding or ramp‑up time.

Required Qualifications

• Epic Cupid Certification required
• Previous Epic Cupid Principal Trainer and/or Epic training experience
• Hands-on experience supporting an Epic Cupid rollout or implementation
• Strong knowledge of Cupid workflows and cardiology operations
• Experience developing and delivering Epic training curriculum
• Experience supporting go-live readiness and activation
• Strong facilitation, communication, and stakeholder management skills
• Ability to work independently and manage multiple priorities

Preferred Qualifications

• Additional Epic certifications
• Experience supporting multiple Epic implementations, upgrades, or optimizations
• Experience training physicians and other clinical end users
• Clinical, cardiology, or healthcare operational background
• Bachelor's degree in Healthcare Informatics, Nursing, Healthcare Administration, or a related field, or equivalent healthcare experience

Responsibilities

• Serve as the primary training and workflow expert for Epic Cupid
• Support training efforts surrounding the Cupid rollout and go-live
• Develop, maintain, and update Cupid training materials, curriculum, and training environments
• Deliver classroom, virtual, and one‑on‑one training to clinical end users
• Support credentialed trainers and operational stakeholders
• Partner with application teams and subject matter experts to understand cardiology workflows
• Assist with testing, readiness activities, system enhancements, and workflow changes
• Maintain training documentation and workflow specifications
• Provide end‑user support and troubleshooting during implementation and go‑live
• Participate in go‑live support, optimization efforts, and change management activities
• Communicate system updates, workflow changes, and training opportunities to users

Additional Information

• Potential for extension based on business needs and additional Epic certifications
• Candidate should be able to start quickly and contribute immediately
• Preference for candidates local to the Dallas-Fort Worth area
• Important: Candidates must already hold an Epic Cupid certification and have previous Cupid rollout/implementation experience. This is not a position that offers Epic certification or extensive training after hire.