Cupcake Shop Front of House Lead | Flexible Schedule

Cupcakin' Bake Shop; Berkeley (CA); Sur place; USD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Mega Tips

Flexible work schedule

Performance-based raises

Résumé du poste

Cupcakin' Bake Shop, a small independent bakery in Berkeley, is seeking a hands-on leader to help manage daily store operations and staff.

You will direct counter and kitchen teams, maintain inventory, train teammates, and deliver an exceptional customer experience while upholding our quality cupcakes. This full-time role requires dependable, punctual, and clear communication, with flexibility for weekend events and growth opportunities within our growing operation.

Qualifications

• Passion for cupcakes and customer service
• Dependable and punctual
• Good communicator with customers
• Detail-oriented and able to follow instructions precisely
• Customer-focused and able to deliver an exceptional experience
• Willingness to use technology and adapt quickly

Responsabilités

• Maintain store inventory
• Be the 1st point of contact/liaison for staff
• Hands-on training/tracking behind the counter
• Understand BOH operations and step in when needed
• Weekly staff communication
• Engage customers to enhance their experience
• Monitor delivery services
• Build and shape your team
• Attend weekly management meetings
• Keep workspace neat and organized
• Monitor daily checklist reporting and reconciliation
• Key Holder

Connaissances

Leadership

Dependability

Communication

Attention to detail

Customer service

Technology skills

Multitasking

Learnability

Availability for events

Description du poste

Cupcakin' Bake Shop, a small independent bakery in Berkeley, is seeking a hands-on leader to help manage daily store operations and staff.

You will direct counter and kitchen teams, maintain inventory, train teammates, and deliver an exceptional customer experience while upholding our quality cupcakes. This full-time role requires dependable, punctual, and clear communication, with flexibility for weekend events and growth opportunities within our growing operation.