Culture & Training Leader for Stadium Guest Experience

ASM Global

Glendale (AZ)

On-site

USD 60,000 - 90,000

Full time

6 days ago
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Job summary

Legends Global is seeking a Training & Culture Specialist for State Farm Stadium in Glendale, AZ. You will design, deliver, and evaluate programs that build leadership capability, improve guest experience, and strengthen organizational culture.

You will lead initiatives such as Top Flight, Secret Shopper, and community engagement, partnering with leaders and clients to align training with business goals, measure impact, and promote employee growth and recognition.

Qualifications

  • Bachelor's degree in HR, Organizational Development, or related field.
  • 3–5 years in training, engagement, or HR in hospitality or events.
  • Experience designing and evaluating training programs.
  • Experience leading engagement and mentorship initiatives.
  • Familiarity with LMS and survey tools.

Responsibilities

  • Design, deliver, and evaluate training programs aligned with goals.
  • Lead the Top Flight and Secret Shopper programs.
  • Drive culture, recognition, and employee experience initiatives.
  • Coordinate community outreach and mentorship programs.
  • Produce reports, dashboards, and program evaluations.

Skills

Training & development
Adult learning
Employee engagement
Organizational culture
Guest experience
Program management
Data analysis

Education

Bachelor's degree in HR or related field
HR certifications

Tools

LMS
Microsoft Office
Dashboards

Job description

Legends Global is seeking a Training & Culture Specialist for State Farm Stadium in Glendale, AZ. You will design, deliver, and evaluate programs that build leadership capability, improve guest experience, and strengthen organizational culture.

You will lead initiatives such as Top Flight, Secret Shopper, and community engagement, partnering with leaders and clients to align training with business goals, measure impact, and promote employee growth and recognition.

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