Culture Program Lead — Global Employee Experience

Mastercard; Helena (MT); On-site; USD 100,000 - 160,000; Full time

Job summary

Mastercard's Global Business Solutions Center is seeking a Culture Program Manager to lead the GBSC Culture Network, driving engagement, onboarding, learning and development, and social impact across a global employee community.

You will collaborate with committee leaders and executive stakeholders to design and measure programs, create compelling communications, and align initiatives with Mastercard priorities to strengthen employee experiences.

Qualifications

• Inspires, influences, and mobilizes people around culture activities across functions and geographies.
• Experience with internal communications, event planning, and project management in a global organization.
• Strong partnering with senior leaders and executive stakeholders.
• Passion for building employee experiences and workplace culture.
• Experience managing cross-functional programs in a matrixed organization.

Responsibilities

• Lead the GBSC Culture Network, including volunteer recruitment, governance, planning, and success measurement across committees.
• Drive culture initiatives that support employee engagement, onboarding, learning and development, and social impact.
• Partner with committee leaders, sponsors, and subject matter experts to develop and execute programs globally.
• Create compelling communications and presentations that promote culture, drive participation, and showcase impact.
• Track participation and engagement metrics, analyze employee feedback, and recommend improvements.
• Support town halls, panel discussions, and other internal communications events.
• Align GBSC culture initiatives with broader Mastercard priorities and serve as a GBSC culture ambassador internally and externally.

Skills

Inspire and mobilize across functions

Internal communications

Event planning

Project management

Executive stakeholder partnering

Culture and employee experience

Education

Bachelor's degree in communications/business

Job description

Mastercard's Global Business Solutions Center is seeking a Culture Program Manager to lead the GBSC Culture Network, driving engagement, onboarding, learning and development, and social impact across a global employee community.

You will collaborate with committee leaders and executive stakeholders to design and measure programs, create compelling communications, and align initiatives with Mastercard priorities to strengthen employee experiences.