Culture-Driven Operations Manager

Urban Air Adventure Parks; Memphis (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

An indoor adventure park is seeking a Manager in Memphis, TN, to provide leadership and ensure excellent customer service. The ideal candidate will have at least 1 year of supervisory experience in hospitality, demonstrate strong communication skills, and cultivate a team environment that values both accountability and fun. This full-time role involves various responsibilities including scheduling, staff development, and operational management. Join us to help achieve our vision of activating awesome!

Qualifications

• 1+ year supervisory or management experience required.
• Must be professional, energetic, self-motivated, and have a positive attitude.
• Experience in hospitality is preferred.

Responsibilities

• Cultivate a team environment providing exceptional customer service.
• Assist in staff hiring, retention, coaching, and training.
• Ensure appropriate staffing levels to maximize customer experience.

Skills

Leadership

Customer service

Communication skills

Problem-solving

Motivation

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

An indoor adventure park is seeking a Manager in Memphis, TN, to provide leadership and ensure excellent customer service. The ideal candidate will have at least 1 year of supervisory experience in hospitality, demonstrate strong communication skills, and cultivate a team environment that values both accountability and fun. This full-time role involves various responsibilities including scheduling, staff development, and operational management. Join us to help achieve our vision of activating awesome!