Assistant Manager, Guest Experience & Team Development

Urban Air Adventure Parks; Cordova (TN); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading adventure park operator in Cordova seeks an Assistant Manager to instill accountability and drive success while maintaining a culture of teamwork and excellence. You'll lead the team to provide exceptional customer service, assist in staff training, and ensure operational standards are met. Candidates must have hospitality experience and supervisory skills, alongside strong communication abilities. This role requires flexibility, as weekends and holidays are essential. Join us to help create unforgettable experiences for our guests!

Qualifications

• Must have hospitality experience in relevant fields.
• 1+ years supervisory or management experience required.
• CPR/First Aid Certification is preferred.
• Strong ability in communication, both written and verbal.
• Computer skills essential – Microsoft Office proficient.

Responsibilities

• Cultivate a team environment for exceptional customer service.
• Assist in hiring, retention, training, and discipline of staff.
• Develop weekly schedules to meet business needs.
• Ensure operational excellence in entertainment and food services.
• Maintain a safe, clean, and secure environment.

Skills

Hospitality experience

Supervisory or management experience

Strong communication skills

Computer skills (Microsoft Office)

Ability to motivate others

Job description

A leading adventure park operator in Cordova seeks an Assistant Manager to instill accountability and drive success while maintaining a culture of teamwork and excellence. You'll lead the team to provide exceptional customer service, assist in staff training, and ensure operational standards are met. Candidates must have hospitality experience and supervisory skills, alongside strong communication abilities. This role requires flexibility, as weekends and holidays are essential. Join us to help create unforgettable experiences for our guests!