Culinary Store Leader — Inspire Guests & Grow Sales

CSC Generation; Miami (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Sur La Table is seeking an Assistant Store Manager in Miami to lead a culinary retail team and deliver outstanding guest experiences. The role focuses on coaching, training, merchandising, and driving sales performance to meet store goals.

You will support recruitment and development, partner with the store leadership to execute strategies, and maintain high standards of service. The position requires strong communication and a passion for customer engagement.

Qualifications

• Must be 21 years of age or older.
• 1-2 years of retail management experience, preferably in a specialty or culinary retail environment.
• Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals.
• Strong leadership skills with the ability to inspire, develop, and retain a high performing team.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for community engagement and providing exceptional customer experiences.

Responsibilities

• Supports the recruitment, training, and ongoing development of a high-performing team to meet the business needs of both culinary and retail.
• Provide coaching and feedback to ensure team members deliver outstanding customer experience.
• Assist in development plans to support individual and team growth.
• Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture.
• Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty.
• Partners with the General/Store Manager in developing and implementing strategies, including effective merchandising, marketing, and customer engagement, to exceed sales and financial goals across culinary and retail operations.
• Analyze daily performance metrics, apply insights to drive results, and lead follow-ups with the team to ensure execution.
• Consistently meet or exceed monthly sales goals, contributing to overall store revenue.

Job description

Sur La Table is seeking an Assistant Store Manager in Miami to lead a culinary retail team and deliver outstanding guest experiences. The role focuses on coaching, training, merchandising, and driving sales performance to meet store goals.

You will support recruitment and development, partner with the store leadership to execute strategies, and maintain high standards of service. The position requires strong communication and a passion for customer engagement.